error starting office 2003

[Dan]

Help! Just installed office 2003 on my xp home and trying
to open outlook for the 1st time. it brings up the box
configuring outlook and migrating account settings (I had
office 2000 previous)
Then it hangs and I get an error microsoft office outlook
has encountered a problem and needs to close. I have sent
the error report to microsoft included in the error
message. It prompts me to start in safe mode. It won't
start in safe mode has the same responses..I have tried
repair and also have checked out what seems to be the
error code: oxc0000005 (from the error report contents)
I'm clueless Help!

 

[Susan Ramlet]

Hi, Dan,

Try running a scandisk to check your disk for errors, then try the repair
installation again. Any luck?

 

[Susan Ramlet]

Hi, Dan,

Try running a scandisk to check your disk for errors, then try the repair
installation again. Any luck?

 

[Susan Ramlet]

Hi, Dan,

Try running a scandisk to check your disk for errors, then try the repair
installation again. Any luck?

 

[Susan Ramlet]

Hi, Dan,

Try running a scandisk to check your disk for errors, then try the repair
installation again. Any luck?

 

[Susan Ramlet]

Hi, Dan,

Try running a scandisk to check your disk for errors, then try the repair
installation again. Any luck?

 

[Susan Ramlet]

Hi, Dan,

Try running a scandisk to check your disk for errors, then try the repair
installation again. Any luck?

 

[Susan Ramlet]

Hi, Dan,

Try running a scandisk to check your disk for errors, then try the repair
installation again. Any luck?

 

[Susan Ramlet]

Hi, Dan,

Try running a scandisk to check your disk for errors, then try the repair
installation again. Any luck?

 

[Susan Ramlet]

Hi, Dan,

Try running a scandisk to check your disk for errors, then try the repair
installation again. Any luck?

 

[Dan]

Thanks Susan,
ran scandisk and did the repair but no luck. Same errors
on both startup for outlook after hanging and in safe mode
for start up for outlook. The error prompt says no
When installing the first time last night, it gave prompt
that ACE scheduler still running, I hit ignore.
Also after intalling office 2003 before opening 1st time,
installed service pack from office update site, had power
failure (we had a storm here) for a minute and went back
to site and finished updates.
Also I never un-installed office 2000 before installing
2003, could these things be a factor?
thanks for your help in advance!
-dan

 

[Dan]

Thanks Susan,
ran scandisk and did the repair but no luck. Same errors
on both startup for outlook after hanging and in safe mode
for start up for outlook. The error prompt says no
When installing the first time last night, it gave prompt
that ACE scheduler still running, I hit ignore.
Also after intalling office 2003 before opening 1st time,
installed service pack from office update site, had power
failure (we had a storm here) for a minute and went back
to site and finished updates.
Also I never un-installed office 2000 before installing
2003, could these things be a factor?
thanks for your help in advance!
-dan

 

[Dan]

Thanks Susan,
ran scandisk and did the repair but no luck. Same errors
on both startup for outlook after hanging and in safe mode
for start up for outlook. The error prompt says no
When installing the first time last night, it gave prompt
that ACE scheduler still running, I hit ignore.
Also after intalling office 2003 before opening 1st time,
installed service pack from office update site, had power
failure (we had a storm here) for a minute and went back
to site and finished updates.
Also I never un-installed office 2000 before installing
2003, could these things be a factor?
thanks for your help in advance!
-dan

 

[Dan]

Thanks Susan,
ran scandisk and did the repair but no luck. Same errors
on both startup for outlook after hanging and in safe mode
for start up for outlook. The error prompt says no
When installing the first time last night, it gave prompt
that ACE scheduler still running, I hit ignore.
Also after intalling office 2003 before opening 1st time,
installed service pack from office update site, had power
failure (we had a storm here) for a minute and went back
to site and finished updates.
Also I never un-installed office 2000 before installing
2003, could these things be a factor?
thanks for your help in advance!
-dan

 

[Dan]

Thanks Susan,
ran scandisk and did the repair but no luck. Same errors
on both startup for outlook after hanging and in safe mode
for start up for outlook. The error prompt says no
When installing the first time last night, it gave prompt
that ACE scheduler still running, I hit ignore.
Also after intalling office 2003 before opening 1st time,
installed service pack from office update site, had power
failure (we had a storm here) for a minute and went back
to site and finished updates.
Also I never un-installed office 2000 before installing
2003, could these things be a factor?
thanks for your help in advance!
-dan

 

[Dan]

Thanks Susan,
ran scandisk and did the repair but no luck. Same errors
on both startup for outlook after hanging and in safe mode
for start up for outlook. The error prompt says no
When installing the first time last night, it gave prompt
that ACE scheduler still running, I hit ignore.
Also after intalling office 2003 before opening 1st time,
installed service pack from office update site, had power
failure (we had a storm here) for a minute and went back
to site and finished updates.
Also I never un-installed office 2000 before installing
2003, could these things be a factor?
thanks for your help in advance!
-dan

 

[Dan]

Thanks Susan,
ran scandisk and did the repair but no luck. Same errors
on both startup for outlook after hanging and in safe mode
for start up for outlook. The error prompt says no
When installing the first time last night, it gave prompt
that ACE scheduler still running, I hit ignore.
Also after intalling office 2003 before opening 1st time,
installed service pack from office update site, had power
failure (we had a storm here) for a minute and went back
to site and finished updates.
Also I never un-installed office 2000 before installing
2003, could these things be a factor?
thanks for your help in advance!
-dan

 

[Dan]

Thanks Susan,
ran scandisk and did the repair but no luck. Same errors
on both startup for outlook after hanging and in safe mode
for start up for outlook. The error prompt says no
When installing the first time last night, it gave prompt
that ACE scheduler still running, I hit ignore.
Also after intalling office 2003 before opening 1st time,
installed service pack from office update site, had power
failure (we had a storm here) for a minute and went back
to site and finished updates.
Also I never un-installed office 2000 before installing
2003, could these things be a factor?
thanks for your help in advance!
-dan

 

[Dan]

Thanks Susan,
ran scandisk and did the repair but no luck. Same errors
on both startup for outlook after hanging and in safe mode
for start up for outlook. The error prompt says no
When installing the first time last night, it gave prompt
that ACE scheduler still running, I hit ignore.
Also after intalling office 2003 before opening 1st time,
installed service pack from office update site, had power
failure (we had a storm here) for a minute and went back
to site and finished updates.
Also I never un-installed office 2000 before installing
2003, could these things be a factor?
thanks for your help in advance!
-dan

 

[Susan Ramlet]

It could be.

Do you still need Office 2000? If not, you might uninstall it.

You might try running the Windows Installer cleanup utility and removing the
installer entries for Office 2003. Then re-install Office, and try the
patch again.


290301 - Description of the Windows Installer CleanUp Utility:
http://support.microsoft.com/default.aspx?scid=kb;en-us;290301