Error When Replying to Messages using Word as editor

L

laura

I have an end user that is getting this error message when he replies to any
email when Word is set to be the e-mail editor.

"Microsoft Word is set to be your e-mail editor. However, Word is
unavailable, not installed, or is not the same version as Outlook. The
Outlook e-mail editor will be used instead. An OLE registrations error
occured. The program is not correctly installed. Run Setup again for the
program."

I have reinstalled Office and all Office updates. Both programs are running
the same version.

Does anyone know how I can fix this error?

Thank you.
Laura
 
R

romo17

Hello Laura

Could there be an older version of Word installed parallell to th
newly installed?

If You in Explorer holds the 'Shift' key down while You right click o
a doc-file, You can select the 'Open with...' alternative. Use th
Browse button to point out the correct Winword.exe-file. See to tha
the 'always use the selected program to open this kind of fiel' i
marked.

I don't know if this will in any way help. But it is easy to try :-
 

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