Executive Assistant

[Mark]

I read my boss's email and send out the action items to
staff members. The problem I have is letting the boss
know that I have replied to the sender and that the task
has be sent out for action.

Currently I copy the message over to my boss's task list
and annote the actions I have taken. I then mark the
message as unread. This requires my boss to "go look" for
the email in his task list to see if I have done anything
with the task. I have not found a way to easily say, "Hey
boss, I replied to Mr. Smith and I have given the tasking
to Ms. Davis. They will follow up accordingly."

The pace of the office and my boss's schedule preclude us
from sitting down and going over email.

Does anyone know of a resolution? Is there some
functionality out there that I don't know about?

Mark

 

[Ben M. Schorr, MVP-OneNote]

I read my boss's email and send out the action items to
staff members. The problem I have is letting the boss
know that I have replied to the sender and that the task has be sent
out for action.

Currently I copy the message over to my boss's task list and annote the
actions I have taken. I then mark the message as unread. This
requires my boss to "go look" for the email in his task list to see if
I have done anything with the task. I have not found a way to easily
say, "Hey boss, I replied to Mr. Smith and I have given the tasking to
Ms. Davis. They will follow up accordingly."

The pace of the office and my boss's schedule preclude us from sitting
down and going over email.

Does anyone know of a resolution? Is there some functionality out
there that I don't know about?

What version of Outlook? Could you use Quick Flags (Outlook 2003) or
maybe create a category for "Assigned" that you could use to designate
those messages you've assigned?