Failed Installation after 2nd 22 hours download!

[RainbowRyder]

Tks both Mary and John.
Successfully downloaded Office Publisher to desktop, but installation failed.
My 6 week old new system has caused me DAYS of unsuccessful attempts at
rectifying Vista issues. I not able to do much more than surf the net with
it. I'm at my wits end.
I may just take the entire system back and wait until the tech issues have
been resolved. I'm in the thick of setting up my own business and have spent
more time trying to "fix" my computer than on my business set up.
LOVE the Vista improvements, but the "EASE" of using XP is gone. This
product and company has literally prohibited my life's movement. Very
disappointing, especially coming from MicroSoft.
I have to make a decision now. Tks again though all!

 

[John Inzer]

Tks both Mary and John.
Successfully downloaded Office Publisher to desktop, but installation
failed. My 6 week old new system has caused me DAYS of unsuccessful
attempts at rectifying Vista issues. I not able to do much more than
surf the net with it. I'm at my wits end.
I may just take the entire system back and wait until the tech issues
have been resolved. I'm in the thick of setting up my own business
and have spent more time trying to "fix" my computer than on my
business set up.
LOVE the Vista improvements, but the "EASE" of using XP is gone. This
product and company has literally prohibited my life's movement. Very
disappointing, especially coming from MicroSoft.
I have to make a decision now. Tks again though all!

===================================
What happens when you try to install Pub2007?

--

John Inzer
MS Picture It! -
Digital Image MVP

Digital Image
Highlights and FAQs
http://tinyurl.com/aczzp

Notice
This is not tech support
I am a volunteer

Solutions that work for
me may not work for you

Proceed at your own risk

 

[RainbowRyder]

A box came up saying, "Installation Failed", and sure enough I checked my
programs, search, list, not here.

 

[RainbowRyder]

Wasn't too clear in my last reply.
I opened program from desktop, "allowed" program to install, and within 60
seconds, a box with "Installation Failed" come up. Only option offered was to
"close" box. It is still sitting on my desktop, and I have a key.

 

[RainbowRyder]

"The installation of this package failed" is the exact wording on my 2nd
attempt to open and run.

 

[JoAnn Paules]

I'm going to ask a question that is not meant to incur your wrath, okay? Is
there a reason why you just don't buy Publisher if you want to use it?

--

JoAnn Paules
Microsoft MVP - Publisher

How to ask a question
http://support.microsoft.com/kb/555375

 

[John Inzer]

Wasn't too clear in my last reply.
I opened program from desktop, "allowed" program to install, and
within 60 seconds, a box with "Installation Failed" come up. Only
option offered was to "close" box. It is still sitting on my desktop,
and I have a key.

==============================
Sorry, but I don't have a solution for you.
I would suspect that something in your
system is interfering with the install but I
don't know what it is.

Some steps that *might* help are:

Be sure you have enough free hard
drive space.

Disconnect from the net.

Close all programs that are running...
especially virus scanners.

Run Disk Cleanup to delete all your
Temporary Internet Files.

Windows Vista -
Delete files using Disk Cleanup
http://tinyurl.com/2xsho5

And...maybe the following article will
offer some ideas:

(931361) How to troubleshoot issues that may
prevent a program from being installed correctly
on a Windows Vista-based computer
http://support.microsoft.com/kb/931361/en-us

Good luck.

--

John Inzer
MS Picture It! -
Digital Image MVP

Digital Image
Highlights and FAQs
http://tinyurl.com/aczzp

Notice
This is not tech support
I am a volunteer

Solutions that work for
me may not work for you

Proceed at your own risk

 

[Mary Sauer]

Error message when you try to install a 2007 Office update package: "The
installation of this package failed"
http://support.microsoft.com/kb/926946/en-us
How to use a setup log file to troubleshoot setup problems in Office
http://support.microsoft.com/kb/826511/en-us

 

[RainbowRyder]

Smiles - ty for being so considerate. I'm trying the trial in order to
determine if it is the software which serves my needs the most, rather than
waste money on purchasing something only to find out it was not what I wanted.
Addionally, I am discovering that there are next to nil softwares (that I
would use) which are compatible with Vista. So far, I haven't found any.
I bought Print Shop 22 Deluxe with assurance from Microsoft, Broderbund, and
the store rep that it was compatible with Vista. I even got the MS suggested
way around it, but it just doesn't work still. I can create and that's it.
Can't open, can't edit, can't find extension to open with. In part, that's
why I wanted to try Publisher, hoping it would help me.
So, ultimately I've already wasted $60.00 plus taxes because it's sitting on
my shelf.
I will definately try the suggestions from John and Mary and let all know
what the outcome is. Take care.

 

[RainbowRyder]

You're a doll. Thank you for trying so hard to help me with this. I'll let
you know.

 

[RainbowRyder]

You're a doll too, Mary. Thank you for all the effort in trying to help me. I
will try everything - my intention is resolution - and let you know what
happens.