Fails to initialise

[AndrewK]

If anyone could help me I would be grateful

I am trying to install Office Ulitimate from disk on a computer running
Windows XP. The disks have not been installed on any other machine.

The installation apparently runs successfully but I am unable to start any
of the office programs - I get the error message "the application failed to
initialise properly." I have tried deleting and reinstalling it. What
should I try next?

Thanks

 

[Milly Staples [MVP - Outlook]]

Have you tried running a maintenance installation? Control Panel->Add/Remove Programs->Microsoft Office->Change->Repair?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

If anyone could help me I would be grateful

I am trying to install Office Ulitimate from disk on a computer running
Windows XP. The disks have not been installed on any other machine.

The installation apparently runs successfully but I am unable to start any
of the office programs - I get the error message "the application failed to
initialise properly." I have tried deleting and reinstalling it. What
should I try next?

Thanks

 

[AndrewK]

Milly

Thanks for the suggestion, which I hadn't tried. I have run the repair a
number of times but I am afraid it hasn't cured the problem. If you could
suggest anything else I would be grateful. Thanks again