Chances are that the macros were not downloaded (the way the template
gallery works these days). See the built-in templates for the macros and
AutoText needed.
There are a number of ways to create and use clickable checkboxes in
documents / templates. Some require protected or locked forms, others do
not. Take a look at the Checkbox template available at http://www.addbalance.com/word/download.htm#CheckboxAddIn for an exploration
of these.
Depending on how the check box was created, it may be necessary to
protect the document (Tools | Protect Document) before the check box
will work.
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