fields not displaying correctly in email merge

[Arena Lounge]

When creating an email merge document I have previewed the emails and they
appear correctly with names inserted as expected. However when I perform a
test run on selected recipients the name field appears as <<field>> rather
than the actual name. Any help would be appreciated.

 

[Mary Sauer]

Are you doing a test print? What version Publisher are you using? What do you
see when you do a print preview? Are you merging from Outlook?

 

[Arena Lounge]

I am running an email preview in which everything looks fine. But when i send
to a test group of subjects instead of Dear Joe it comes up Dear <<name>> in
the actual email sent.
Publisher version is 2007 (trial version).
I am using a specific list created for the merge so fields are not being
merged from Outlook.
I had been adding the field directly into a text box along with the body of
the letter.I have just attempted another variant to achieve the same result
by adding a greeting line in on its own and this appears to be working when
sending the live email.

 

[Mary Sauer]

There is a 256 character limit in a merge field. Were you treating the letter as
a field? Looks as though you have everything under control. Thanks for posting.