File Conversion - $ALMAPP.DOT

[Stephen]

Lately, whenever I open any existing Word file, I get a box that says "File Conversion - $ALMAPP.DOT," in which I am told to "select the encoding that makes your document readable." The default seems to be "other encoding - Japanese," which is not what I want. Instead, I check "Windows (default)" and then "OK," whereupon I get a little error message saying, "The add-in template is not valid. (C:\Program Files\... \~$ALMAPP.DOT)." I click "OK" on that, and then I get the document in its correct form. No matter how many times I save the document, I get this series of oddities every time I open it anew. I've already run "Detect and Repair," to no avail, and, naturally, Help offers no help. Does anyone have any ideas?

 

[Suzanne S. Barnhill]

~$ALMAPP.DOT is the "owner" file for PALMAPP.DOT, a Palm add-in that you
probably removed from the Word or Office Startup folder. You evidently did
this while Word was running, leaving the owner file in place. So now you
need to delete it, too.

Lately, whenever I open any existing Word file, I get a box that says

"File Conversion - $ALMAPP.DOT," in which I am told to "select the encoding
that makes your document readable." The default seems to be "other
encoding - Japanese," which is not what I want. Instead, I check "Windows
(default)" and then "OK," whereupon I get a little error message saying,
"The add-in template is not valid. (C:\Program Files\... \~$ALMAPP.DOT)." I
click "OK" on that, and then I get the document in its correct form. No
matter how many times I save the document, I get this series of oddities
every time I open it anew. I've already run "Detect and Repair," to no
avail, and, naturally, Help offers no help. Does anyone have any ideas?

 

[Stephen]

....and I should add that the problem has not gone away. Thanks again.

 

[Suzanne S. Barnhill]

I would imagine that the Palm add-in was written for a previous version of
Word and is not functioning correctly with the version you have. Unlessy you
can find an updated add-in, I'd suggest uninstalling it.

 

[Stephen]

I deleted PALMAPP.DOT, then called up a file and still got the same File Conversion - $ALMAPP.DOT and the same error message I've been getting. Sorry to be a pain, but do you have any other ideas?

 

[Suzanne S. Barnhill]

Have you also deleted ~$ALMAPP.DOT?

I deleted PALMAPP.DOT, then called up a file and still got the same File

Conversion - $ALMAPP.DOT and the same error message I've been getting. Sorry
to be a pain, but do you have any other ideas?

 

[Stephen]

Yes.

 

[Suzanne S. Barnhill]

Something is recreating it. Are you sure you uninstalled the Palm add-in?