Forwarding HTML Mail

[Debbi]

I receive and send all mail in HTML format, however when forwarding email it
is sent in winmail.dat format that most people I send to (Hotmail) can't
open. Or all they receive is a bunch of links (Yahoo). I have checked all
settings and can't see what is wrong. Any ideas?

 

[Diane Poremsky [MVP]]

sounds like forwards are being sent in RTF format - make sure you are using
HTML format and check the address you are sending to to insure it's not
enabled for always use RTF - do this by opening the contact and double
clicking on the email address.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/



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(e-mail address removed)

 

[Debbi]

Thank you.
I found a previous post to this and that is the problem. All my contacts are
set to send in rich format. Is there anyway to change all of them, or do I
have to change them individually?

sounds like forwards are being sent in RTF format - make sure you are using
HTML format and check the address you are sending to to insure it's not
enabled for always use RTF - do this by opening the contact and double
clicking on the email address.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/



Subscribe to Exchange Messaging Outlook newsletter:
(e-mail address removed)

I receive and send all mail in HTML format, however when forwarding email
it
is sent in winmail.dat format that most people I send to (Hotmail) can't
open. Or all they receive is a bunch of links (Yahoo). I have checked
all
settings and can't see what is wrong. Any ideas?

 

[Debbi]

Apparently it did not fix the problem. Someone using Hotmail still does not
receive it correctly. The message comes in a winmail.dat attachment and a
bunch of links to click on.

Thank you.
I found a previous post to this and that is the problem. All my contacts are
set to send in rich format. Is there anyway to change all of them, or do I
have to change them individually?

sounds like forwards are being sent in RTF format - make sure you are using
HTML format and check the address you are sending to to insure it's not
enabled for always use RTF - do this by opening the contact and double
clicking on the email address.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/



Subscribe to Exchange Messaging Outlook newsletter:
(e-mail address removed)

I receive and send all mail in HTML format, however when forwarding email
it
is sent in winmail.dat format that most people I send to (Hotmail) can't
open. Or all they receive is a bunch of links (Yahoo). I have checked
all
settings and can't see what is wrong. Any ideas?