FP 2000 WON'T OPEN!!!

[BDG]

When I try to open FP 2000, I get an error message that
reads: MS FP Application has encountered a problem and
needs to close. We are sorry for your inconvinience. It
also says the following file is in the error report:
c:\

docume~1\owner\locals~1\temp\wer2.tmp.dir00

\\appcompat.txt

I tried to reboot, didn't work...tried to search for and
delete the above temp file, but I couldn't find it...I'm
lost and going CRAZY!!!

Someone please save my sanity! Thanks

 

[Stefan B Rusynko]

Have you tried the usual repairs in the sequence below:
1) In Windows Explorer Find and delete all FP Temp Files
Usually in C:\WINDOWS\Temp and %USERPROFILE%\Local Settings\Temp
2) In Windows Explorer Find and delete all hidden *.web files
Usually in %USERPROFILE%\Application Data\Microsoft\Web Server Extensions\Cache
3) Run a Repair on IE
(see http://support.microsoft.com/default.aspx?scid=318378 )
4) Install all Service Packs for your OS, IE, MS Office and your Video card
(Windows Update and Office Update sites, plus your video card supplier site)
5) Open FP and Disable or Uninstall any FP Addins,
6) Open your FP Web/Site and run a Tools Recalculate Hyperlinks




| When I try to open FP 2000, I get an error message that
| reads: MS FP Application has encountered a problem and
| needs to close. We are sorry for your inconvinience. It
| also says the following file is in the error report:
| c:\
| > docume~1\owner\locals~1\temp\wer2.tmp.dir00
| \\appcompat.txt
|
| I tried to reboot, didn't work...tried to search for and
| delete the above temp file, but I couldn't find it...I'm
| lost and going CRAZY!!!
|
| Someone please save my sanity! Thanks