General protection fault in module HPPCL5F4.DLL at 0002:000006c2.

B

Ben

When I print from Excel (other Office applications are fine), I get the
message that an error has occurred in the program. The details say Excel
caused a general protection fault in module HPPCL5F4.DLL at 0002:000006c2.
Something with the driver, I assume. I'm working on a windows 98 machine
with Excel 2002 (terribly slow combination), printing to a shared HP 4500N
LaserJet over a network at work. When I print to my personal HP DeskJet 710c
(connected to LPT1), it does fine. Just the network printer has this
problem. So what's up? Thanks for your suggestions.
 
D

Dave Peterson

Have you visited HP's site to get a fresh copy of the driver?

If you've already tried this and xl still crashes, lots of HP printers will
emulate other printers (Series II from the olden days??).

Maybe installing a new, er, older driver would help.
 

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