GIF filter error & 16 bit message

T

TassieGirl

Dear experienced ones,

I am running Office 97 on XP. I have just installed Service Pack 2 and
am now experiencing problems with trying to insert Clipart into Word.
I get a message saying the GIF filters are missing. When I try to
uninstall the filters with the intention of re-installing them to see
if this fixes the issue, I get a 16 bit error message saying a *.NT
(can't remember the full file name) can't be found and I receive an
option to close or ignore - both of which just close. I searched the C
drive and found the .NT file sitting in a repair folder, copied to the
System 32 folder and was then able to start the uninstall process. But
it didn't take anything out!.

Can I uninstall SP2 (strong desire)? Do I need to re-format my PC and
start from scratch (not desirable)? Or can anyone assist where they
have had a similar experience and solved the problem, please? I can't
upgrade from Office 97 at the moment as I streamline a lot of office
procedures using macros and VBA (although I am really only a beginner
with these) but the whole office is still dependent on 97 and I'm
concerned if I upgrade I will use incompatible features.

TIA.

TassieGirl
 
T

TassieGirl

I am still unable to determine the cause of these issues but I suspect
XP SP2 had something to do with it.
I have uninstalled SP2 and have uninstalled and reinstalled Office 97
and now have no further issues with the Gif filters but the 16 bit
error message keeps happening.
A search of other groups revealed the possibility of a trojan causing
continued deletion of the autoexec.nt file from the System32 folder. I
have run Ad-Aware, Spybot, and my regular anti virus utility but still
have this problem.
So ... if you can't fix it ... work around it.
I wrote a batch file to copy the autoexec.nt file from the Repair
folder to the System 32 folder and added it to the Startup section of
the Start menu.
Problem solved.
I thought I would post this here in case anyone else experiences this
issue and needs help.
The batch file script (called Rescue.bat) is simply:
@ECHO OFF
COPY C:\WINDOWS\REPAIR\AUTOEXEC.NT C:\WINDOWS\SYSTEM32
ECHO COPY COMPLETED

TassieGirl
 
T

TassieGirl

I am still unable to determine the cause of these issues but I suspect
XP SP2 had something to do with it.
I have uninstalled SP2 and have uninstalled and reinstalled Office 97
and now have no further issues with the Gif filters but the 16 bit
error message keeps happening.
A search of other groups revealed the possibility of a trojan causing
continued deletion of the autoexec.nt file from the System32 folder. I
have run Ad-Aware, Spybot, and my regular anti virus utility but still
have this problem.
So ... if you can't fix it ... work around it.
I wrote a batch file to copy the autoexec.nt file from the Repair
folder to the System 32 folder and added it to the Startup section of
the Start menu.
Problem solved.
I thought I would post this here in case anyone else experiences this
issue and needs help.
The batch file script (called Rescue.bat) is simply:
@ECHO OFF
COPY C:\WINDOWS\REPAIR\AUTOEXEC.NT C:\WINDOWS\SYSTEM32
ECHO COPY COMPLETED

TassieGirl
 
T

TassieGirl

I am still unable to determine the cause of these issues but I suspect
XP SP2 had something to do with it.
I have uninstalled SP2 and have uninstalled and reinstalled Office 97
and now have no further issues with the Gif filters but the 16 bit
error message keeps happening.
A search of other groups revealed the possibility of a trojan causing
continued deletion of the autoexec.nt file from the System32 folder. I
have run Ad-Aware, Spybot, and my regular anti virus utility but still
have this problem.
So ... if you can't fix it ... work around it.
I wrote a batch file to copy the autoexec.nt file from the Repair
folder to the System 32 folder and added it to the Startup section of
the Start menu.
Problem solved.
I thought I would post this here in case anyone else experiences this
issue and needs help.
The batch file script (called Rescue.bat) is simply:
@ECHO OFF
COPY C:\WINDOWS\REPAIR\AUTOEXEC.NT C:\WINDOWS\SYSTEM32
ECHO COPY COMPLETED

TassieGirl
 
T

TassieGirl

I am still unable to determine the cause of these issues but I suspect
XP SP2 had something to do with it.
I have uninstalled SP2 and have uninstalled and reinstalled Office 97
and now have no further issues with the Gif filters but the 16 bit
error message keeps happening.
A search of other groups revealed the possibility of a trojan causing
continued deletion of the autoexec.nt file from the System32 folder. I
have run Ad-Aware, Spybot, and my regular anti virus utility but still
have this problem.
So ... if you can't fix it ... work around it.
I wrote a batch file to copy the autoexec.nt file from the Repair
folder to the System 32 folder and added it to the Startup section of
the Start menu.
Problem solved.
I thought I would post this here in case anyone else experiences this
issue and needs help.
The batch file script (called Rescue.bat) is simply:
@ECHO OFF
COPY C:\WINDOWS\REPAIR\AUTOEXEC.NT C:\WINDOWS\SYSTEM32
ECHO COPY COMPLETED

TassieGirl
 
T

TassieGirl

I am still unable to determine the cause of these issues but I suspect
XP SP2 had something to do with it.
I have uninstalled SP2 and have uninstalled and reinstalled Office 97
and now have no further issues with the Gif filters but the 16 bit
error message keeps happening.
A search of other groups revealed the possibility of a trojan causing
continued deletion of the autoexec.nt file from the System32 folder. I
have run Ad-Aware, Spybot, and my regular anti virus utility but still
have this problem.
So ... if you can't fix it ... work around it.
I wrote a batch file to copy the autoexec.nt file from the Repair
folder to the System 32 folder and added it to the Startup section of
the Start menu.
Problem solved.
I thought I would post this here in case anyone else experiences this
issue and needs help.
The batch file script (called Rescue.bat) is simply:
@ECHO OFF
COPY C:\WINDOWS\REPAIR\AUTOEXEC.NT C:\WINDOWS\SYSTEM32
ECHO COPY COMPLETED

TassieGirl
 
T

TassieGirl

I am still unable to determine the cause of these issues but I suspect
XP SP2 had something to do with it.
I have uninstalled SP2 and have uninstalled and reinstalled Office 97
and now have no further issues with the Gif filters but the 16 bit
error message keeps happening.
A search of other groups revealed the possibility of a trojan causing
continued deletion of the autoexec.nt file from the System32 folder. I
have run Ad-Aware, Spybot, and my regular anti virus utility but still
have this problem.
So ... if you can't fix it ... work around it.
I wrote a batch file to copy the autoexec.nt file from the Repair
folder to the System 32 folder and added it to the Startup section of
the Start menu.
Problem solved.
I thought I would post this here in case anyone else experiences this
issue and needs help.
The batch file script (called Rescue.bat) is simply:
@ECHO OFF
COPY C:\WINDOWS\REPAIR\AUTOEXEC.NT C:\WINDOWS\SYSTEM32
ECHO COPY COMPLETED

TassieGirl
 
T

TassieGirl

I am still unable to determine the cause of these issues but I suspect
XP SP2 had something to do with it.
I have uninstalled SP2 and have uninstalled and reinstalled Office 97
and now have no further issues with the Gif filters but the 16 bit
error message keeps happening.
A search of other groups revealed the possibility of a trojan causing
continued deletion of the autoexec.nt file from the System32 folder. I
have run Ad-Aware, Spybot, and my regular anti virus utility but still
have this problem.
So ... if you can't fix it ... work around it.
I wrote a batch file to copy the autoexec.nt file from the Repair
folder to the System 32 folder and added it to the Startup section of
the Start menu.
Problem solved.
I thought I would post this here in case anyone else experiences this
issue and needs help.
The batch file script (called Rescue.bat) is simply:
@ECHO OFF
COPY C:\WINDOWS\REPAIR\AUTOEXEC.NT C:\WINDOWS\SYSTEM32
ECHO COPY COMPLETED

TassieGirl
 
T

TassieGirl

I am still unable to determine the cause of these issues but I suspect
XP SP2 had something to do with it.
I have uninstalled SP2 and have uninstalled and reinstalled Office 97
and now have no further issues with the Gif filters but the 16 bit
error message keeps happening.
A search of other groups revealed the possibility of a trojan causing
continued deletion of the autoexec.nt file from the System32 folder. I
have run Ad-Aware, Spybot, and my regular anti virus utility but still
have this problem.
So ... if you can't fix it ... work around it.
I wrote a batch file to copy the autoexec.nt file from the Repair
folder to the System 32 folder and added it to the Startup section of
the Start menu.
Problem solved.
I thought I would post this here in case anyone else experiences this
issue and needs help.
The batch file script (called Rescue.bat) is simply:
@ECHO OFF
COPY C:\WINDOWS\REPAIR\AUTOEXEC.NT C:\WINDOWS\SYSTEM32
ECHO COPY COMPLETED

TassieGirl
 
T

TassieGirl

I am still unable to determine the cause of these issues but I suspect
XP SP2 had something to do with it.
I have uninstalled SP2 and have uninstalled and reinstalled Office 97
and now have no further issues with the Gif filters but the 16 bit
error message keeps happening.
A search of other groups revealed the possibility of a trojan causing
continued deletion of the autoexec.nt file from the System32 folder. I
have run Ad-Aware, Spybot, and my regular anti virus utility but still
have this problem.
So ... if you can't fix it ... work around it.
I wrote a batch file to copy the autoexec.nt file from the Repair
folder to the System 32 folder and added it to the Startup section of
the Start menu.
Problem solved.
I thought I would post this here in case anyone else experiences this
issue and needs help.
The batch file script (called Rescue.bat) is simply:
@ECHO OFF
COPY C:\WINDOWS\REPAIR\AUTOEXEC.NT C:\WINDOWS\SYSTEM32
ECHO COPY COMPLETED

TassieGirl
 

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