Help! Envelope doesn't print correctly.

[Bill & Debbie]

Using Home Publisher (MS Worksuite 2000) and a HP Photo Smart 7960 printer.
System is running Windows 98.

Trying to print a size 10 envelope. Printer requires that the envelope be
put in the tray on the right. The setup in Home Publisher shows you can
select the envelope being inserted on the right but that option cannot be
selected. The only option that can be selected is for the envelope to be
placed in the center of the tray. Which of course causes the information to
be printed incorrectly on the envelope.

Thanks in advance for any help,
Bill

 

[Mary Sauer]

PIP: Correct Envelope Printing Options Not Available (grayed out)
http://support.microsoft.com/default.aspx?scid=kb;en-us;259931&Product=gshp

 

[Bill & Debbie]

Thanks for the advice. I missed that news group when I was searching for
where to go.
Bill

Bill -

For future reference, you may want to visit the Home Publishing newsgroup.
That is a completely different program than Publisher. Although we have some
very knowledgeable people here, that really is the correct group to post
your questions - or to search their archives for a known issue.

--
JoAnn Paules
MVP Microsoft [Publisher]

Using Home Publisher (MS Worksuite 2000) and a HP Photo Smart 7960 printer.
System is running Windows 98.

Trying to print a size 10 envelope. Printer requires that the envelope be
put in the tray on the right. The setup in Home Publisher shows you can
select the envelope being inserted on the right but that option cannot be
selected. The only option that can be selected is for the envelope to be
placed in the center of the tray. Which of course causes the

information

to
be printed incorrectly on the envelope.

Thanks in advance for any help,
Bill