Help from Microsoft?

[Tim Ryan]

I tried to send an email to Microsoft to get help with an Outlook problem.
The Microsoft email support system asked for my product ID #. I know where
and how to find it, I even confirmed it by reading the site, but it just kept
telling me that I was not entering a valid number.

I checked, rechecked and checked again, but it just kept telling me that I
was entering an invalid number or in the wrong format. But they even show
you the exact format to enter it in... Nothing...

Where does one go for tech support on MS products? Is this where I should
be spending my time?

Thanks,
Tim

 

[JoAnn Paules [MVP]]

Why don't you post your question in the Outlook newsgroup?

 

[Tim Ryan]

I did that... Thank you for suggesting that. I'm NEW to this forum/group,
so I do hope that I find the answers that I need.

Someone else had already posted, having the EXACT same problem that I am
having. So I do hope that there is a simple answer.

Thanks again,
Tim
--
Tim Ryan

Why don't you post your question in the Outlook newsgroup?

--

JoAnn Paules
MVP Microsoft [Publisher]

I tried to send an email to Microsoft to get help with an Outlook problem.
The Microsoft email support system asked for my product ID #. I know
where
and how to find it, I even confirmed it by reading the site, but it just
kept
telling me that I was not entering a valid number.

I checked, rechecked and checked again, but it just kept telling me that I
was entering an invalid number or in the wrong format. But they even show
you the exact format to enter it in... Nothing...

Where does one go for tech support on MS products? Is this where I should
be spending my time?

Thanks,
Tim

 

[JoAnn Paules [MVP]]

Posting in a miscellaneous group should be a last ditch effort. It's kind of
like having bad eyesight. Your first call should be to someone who
specializes in vision problems. ;-)

--

JoAnn Paules
MVP Microsoft [Publisher]

I did that... Thank you for suggesting that. I'm NEW to this forum/group,
so I do hope that I find the answers that I need.

Someone else had already posted, having the EXACT same problem that I am
having. So I do hope that there is a simple answer.

Thanks again,
Tim
--
Tim Ryan

Why don't you post your question in the Outlook newsgroup?

--

JoAnn Paules
MVP Microsoft [Publisher]

I tried to send an email to Microsoft to get help with an Outlook
problem.
The Microsoft email support system asked for my product ID #. I know
where
and how to find it, I even confirmed it by reading the site, but it
just
kept
telling me that I was not entering a valid number.

I checked, rechecked and checked again, but it just kept telling me
that I
was entering an invalid number or in the wrong format. But they even
show
you the exact format to enter it in... Nothing...

Where does one go for tech support on MS products? Is this where I
should
be spending my time?

Thanks,
Tim