How do I get a drop-down box to work in Word 2003?

[Charmaine]

I am using Word 2003 and am trying for the very first time to set up a form
with drop down boxes, the online help gives me info on where to type the drop
down info but I don't understand how to activate it the list. This form will
then be e-mailed out as a customer service questionnaire and so needs to be
spot on.

 

[Suzanne S. Barnhill]

You must protect the document for forms.

 

[Jay Freedman]

I am using Word 2003 and am trying for the very first time to set up
a form with drop down boxes, the online help gives me info on where
to type the drop down info but I don't understand how to activate it
the list. This form will then be e-mailed out as a customer service
questionnaire and so needs to be spot on.

The last step is to "protect the document for forms". See
http://www.computorcompanion.com/LPMArticle.asp?ID=22, step 4.