How do I get sent items to be shown in my sent items folder?

[Sue B]

Have just moved to new PC running XP and Outlook 2003 (although Outlook help
shows 2002). My sent messages seem to be copied to my in box when I send
them. How do I set it up so sent messages go to the sent folder? Thanks.
Sue

 

[Robert Williams]

Have just moved to new PC running XP and Outlook 2003 (although Outlook help
shows 2002). My sent messages seem to be copied to my in box when I send
them. How do I set it up so sent messages go to the sent folder? Thanks.
Sue

Tools > Options...

At the top, under E-Mail, click the E-Mail Options... button

The second checkbox from the top says "Save copies of messages in Sent Items
folder. Check That.

 

[Sue B]

Sorry, but that was already ticked. What else could it be that I need to do?
Sue

 

[Robert Williams]

Sorry, but that was already ticked. What else could it be that I need to do?
Sue

Seems alot of XP users are asking that question. Do you have all the necessary
update? Not just Windows, but from the office updates as well?

 

[Sue B]

I've updated Office (there weren't any updates apparently) and Windows but
can't see much difference. What I have noticed though is - if I send a new
email, from scratch, it goes to the sent box. If I click reply to an old
email, then it goes in the inbox instead. I know someone will know the
answer; thanks for all the suggestions, keep 'em coming.

Sue

 

[Brian Tillman]

I've updated Office (there weren't any updates apparently) and
Windows but can't see much difference. What I have noticed though is
- if I send a new email, from scratch, it goes to the sent box. If I
click reply to an old email, then it goes in the inbox instead. I
know someone will know the answer; thanks for all the suggestions,
keep 'em coming.

If this were happening to me and I were using a POP account, I'd start with
a new PST, make it my default delivery location, and move everything from
the old to the new.

 

[Sue B]

Thanks. I found something in another Outlokk General message, about
unticking a box in email advanced settings and have tried that - so far it
seems to have worked. Will give it another try tonight and if this doesn't
work will try your suggestions. Thanks for your help. Sue