How to hide the Progress Window

[KP]

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: intel
Email Client: Exchange

Hi - each time Entourage synchronizes a Progress Window pops up which I would like to prevent since it disturbs me very much. I know that Entourage is checking my eMail regularly and additionaly the progress window changes the active desktop when I am working on a different desktop in spaces.
Thanks and best regards,
Kurt

 

[Craig Roberts]

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: intel
Email Client: Exchange

Hi - each time Entourage synchronizes a Progress Window pops up which I would
like to prevent since it disturbs me very much. I know that Entourage is
checking my eMail regularly and additionaly the progress window changes the
active desktop when I am working on a different desktop in spaces.
Thanks and best regards,
Kurt

Just close it via red button in Progress window top left and it shouldn't
come reappear.

 

[jbl_967]

That is great for one time. How do you keep it from EVER showing up?

 

[Ed Kimball]

That is great for one time. How do you keep it from EVER showing up?

In version 2004, once I've closed it, it does not show up again. Doesn't
that work the same way in version 2008?

 

[Adam Bailey]

In version 2004, once I've closed it, it does not show up again. Doesn't
that work the same way in version 2008?

It does, at least for me.

 

[jbl_967]

It works until I reboot the system and start Entourage the next time.

 

[Ed Kimball]

It works until I reboot the system and start Entourage the next time.

That sounds like it might be a problem with a preference file. I'd try
testing with a new Entourage identity and, if that doesn't fix it, with a
new OS X User Account and see if the problem persists.

 

[jbl_967]

What preferences file? Is there some hidden setting, someplace to control this? From what I have read on this, and other forums, there isn't. They only thing I have heard is to click the red X the first time you see it every time you boot your machine.

This happens on 3 Macs, and with Entourage 2004, 2008, and 2008 SP1, all with brand new identities.

 

[Ed Kimball]

What preferences file? Is there some hidden setting, someplace to control
this? From what I have read on this, and other forums, there isn't. They only
thing I have heard is to click the red X the first time you see it every time
you boot your machine.

This happens on 3 Macs, and with Entourage 2004, 2008, and 2008 SP1, all with
brand new identities.

How strange. The preference files are in ~/Library/Preferences and
~/Library/Preferences/Microsoft (where ~ represents your login name). But
before I fooled around with them, I would try running the utility Disk
Utility to Repair File Permissions on the disks to see if it makes a
difference. Perhaps Entourage can read whatever file maintains the status of
the Progress window but cannot write to it.

If you remove a relevant preference file, Entourage will rebuild it, but
without whatever nondefault preferences you set. Perhaps some of the MVPs
can give more information about preferences.

 

[Diane Ross]

What preferences file? Is there some hidden setting, someplace to control
this? From what I have read on this, and other forums, there isn't. They only
thing I have heard is to click the red X the first time you see it every time
you boot your machine.

This happens on 3 Macs, and with Entourage 2004, 2008, and 2008 SP1, all with
brand new identities.

I can't find the original messages to this thread. Can you please restate
the problem?

 

[jbl_967]

I always see the Entourage progress box when Entourage 2008 is closed, but running. I use the "red x" to get rid of it, but it appears the next time I boot my Mac, start Entourage, and close the main window, but not quit.

Based on all the questions about this in both Office 2004 and 2008, I would have thought it would be a preference someplace that you can set, but I cannot find where you set it.

The only thing I can find is to close the box the first time you see it every time you restart your system, which is really driving me to find another email program.

As I stated above, this happens on 3 Macs, it happened with Entourage 2004, 2008 upgraded from 2004, a fresh install of 2008, 2008 SP1 upgraded from 2008, and a fresh install of 2008 SP1 and then a new profile.

 

[Diane Ross]

I always see the Entourage progress box when Entourage 2008 is closed, but
running. I use the "red x" to get rid of it, but it appears the next time I
boot my Mac, start Entourage, and close the main window, but not quit.

Try closing the window. Quit Entourage and reopen. Does the window show up?
If not, then something is wrong at the system level with your choices
sticking.

Some other thoughts....

Move the window off screen. You can reset your monitor resolution. Move the
window, reset to original setting and it's out of sight.

If you think you might want it, you could hide it behind the main window.
Drag it to the middle of your screen. Quit Entourage and reopen. Does the
choice stick?

 

[Diane Ross]

One other option.

Doubling clicking on the top center of any window will collapse the window
into the Dock.

 

[jbl_967]

Again, what preferences? Is closing the box when you see it setting a preference?

I do not understand why there isn't a checkbox in the Entourage options for "Do not show progress box", or why they even show it at all.

 

[Diane Ross]

Again, what preferences? Is closing the box when you see it setting a
preference?

There is no preference.

I do not understand why there isn't a checkbox in the Entourage options for
"Do not show progress box", or why they even show it at all.

Try doubling clicking on the top center of any window will collapse the
window into the Dock.

For most people. Closing the window, quit Entourage then reopen sticks for
most people. This is set in some Finder preference file. Obviously something
is wrong with your system. Either work on your install or use the shortcut
to hide in the dock.

 

[Bergstrom, Martin]

There is no preference.

Try doubling clicking on the top center of any window will collapse the
window into the Dock.

For most people. Closing the window, quit Entourage then reopen sticks for
most people. This is set in some Finder preference file. Obviously something
is wrong with your system. Either work on your install or use the shortcut
to hide in the dock.

Several people here at work are having the same problem in Entourage 2004.

 

[Diane Ross]

Several people here at work are having the same problem in Entourage 2004.

It's not Entourage that is at fault.

 

[Pete_Wann]

I'm getting the same behavior on a brand new install of Entourage 2008. I've taken all of the steps recommended in this thread.

Diane: "It's not Entourage that is at fault." How can you make a blanket comment like that when obviously MANY people are seeing this? ALL of these people have permissions or Finder issues? I doubt it.

Perhaps instead of just saying that "it's not Entourage that is at fault," you could point us to the Finder preference that you mentioned.

"Move it off the desktop" or "collapsing to the dock" are NOT solutions. They're band-aids to cover up a poorly designed UI.

Is it any wonder Mac users (and sysadmins like myself) hate on MSFT so much when these are the kind of "solutions" we're offered?

If anyone from the development team is reading these threads: Please put an option in the user or accounts preferences to turn off that window. It's distracting and unnecessary, and MANUALLY disabling it every time the app launches is unacceptable.

 

[Kathie Hanrahan]

I am having the same problem as many other people with not being able to turn off the progress window , of course it is Entourage's fault. I really need to know where in Entourage I can click to turn off the progress window because it is ridiculously distracting. It doesn't even stay on my screen long enough for me to click the "red" button.

 

[Ed Kimball]

I am having the same problem as many other people with not being able to turn
off the progress window , of course it is Entourage's fault. I really need to
know where in Entourage I can click to turn off the progress window because it
is ridiculously distracting. It doesn't even stay on my screen long enough for
me to click the "red" button.

In E 2004, you can use the Progress command on the Window menu (or cmd-7) to
force the progress window to display. Then click the close button to close
it. It should(!) stay closed.