HP OR MICROSOFT

[Blue Mountain Butterfly]

I have been on the phone for 1 hour being sent backwards and forwards from HP
to Microsoft to get a new product key because the one that came with the
computer is invalid.

The numbers I have rung are 132058 and 131047. This is how HP and microsoft
treat their "valued" customers. The last man a foreigner who asked me if i
was in Australia, hung up on me.

I still after a month have not got a computer that works. Says a lot for
the staff employed by these companies. Surely it is a simple thing to supply
a Product key that works.

 

[Jerry]

This is a public newsgroup hosted by Microsoft. I doubt if anyone here can
offer help.

 

[DL]

Niether in this post or your last did you mention which product the key is
for, and where you found this key you have tried.
Your E drive being full is maybe because it is a recovery partition, you
would need to read the HP details that came with your PC as to whether you
need to create recovery cd/dvd's

 

[Carey Frisch [MVP]]

Computer manufacturers often install a trial version of Microsoft Office. If you are getting a prompt to type in a Product Key when
opening a Microsoft Office program, it is likely the trial period is over and you'll need to purchase a license (product key) for
Microsoft Office.

The product key affixed to your computer is for Windows Vista (the operating system) and not for Microsoft Office. Please review
the following:

How to determine whether you have a trial edition of a 2007 Office suite or program installed:
http://support.microsoft.com/kb/927920/en-us

How to convert a trial version of a 2007 Office suite or program to a full retail perpetual license version:
http://support.microsoft.com/kb/927756/en-us

How to buy the 2007 Microsoft Office suites:
http://office.microsoft.com/en-us/suites/FX101678741033.aspx?ofcresset=1

--
Carey Frisch
Microsoft MVP
Windows Desktop Experience -
Windows Vista Enthusiast

---------------------------------------------------------------

I have been on the phone for 1 hour being sent backwards and forwards from HP
to Microsoft to get a new product key because the one that came with the
computer is invalid.

The numbers I have rung are 132058 and 131047. This is how HP and microsoft
treat their "valued" customers. The last man a foreigner who asked me if i
was in Australia, hung up on me.

I still after a month have not got a computer that works. Says a lot for
the staff employed by these companies. Surely it is a simple thing to supply
a Product key that works.