J
JeffH
Hi,
I have a few users in my office that insist on using Word 2002 as their
email editor with Outlook 2002 . The problem that I find is that
hyperlinks don't get sent to recipients as hyperlinks. When they are
received, the link is just plain text.
My users will add a link the same way they would attach a file. They click
on the paperclip, select the file they want to add but instead of clicking
on 'insert', I have them clicking the down-arrow next to this and select 'As
Hyperlink ...'. One of the most interesting things is that the item becomes
blue and is underlined on the message while they are composing, but once
they send it, the <File Path:\name> becomes plain text with no underline on
the recipients Win2K machine. Even in their 'Sent Items' on their Win2K
machine, it is plain text with no underline.
The odd thing is that this only occurs with users who have Word as their
default email editor. If I have them turn off Word as their email editor,
everything is OK.
It's very odd circumstances. Any ideas as to how I can rectify this
situation and allow recipients to see items as hyperlinks?
Thanks in Advance,
Jeff
I have a few users in my office that insist on using Word 2002 as their
email editor with Outlook 2002 . The problem that I find is that
hyperlinks don't get sent to recipients as hyperlinks. When they are
received, the link is just plain text.
My users will add a link the same way they would attach a file. They click
on the paperclip, select the file they want to add but instead of clicking
on 'insert', I have them clicking the down-arrow next to this and select 'As
Hyperlink ...'. One of the most interesting things is that the item becomes
blue and is underlined on the message while they are composing, but once
they send it, the <File Path:\name> becomes plain text with no underline on
the recipients Win2K machine. Even in their 'Sent Items' on their Win2K
machine, it is plain text with no underline.
The odd thing is that this only occurs with users who have Word as their
default email editor. If I have them turn off Word as their email editor,
everything is OK.
It's very odd circumstances. Any ideas as to how I can rectify this
situation and allow recipients to see items as hyperlinks?
Thanks in Advance,
Jeff