I am not a Mac user

[Patrick Schmid]

Definitely

We're only about two hours apart. I have friends in the Lehigh Valley area.
Small world!

--

JoAnn Paules
MVP Microsoft [Publisher]

I am in the Lehigh Valley.

Patrick Schmid
--------------
http://pschmid.net

I'm about an hour and a half from Philly myself. We're almost neighbors!

--

JoAnn Paules
MVP Microsoft [Publisher]




(Depending on where you are, you could have some relief. I'm in
Pennsylvania
and they're calling for rain this week.)
I am in PA as well (1 hr away from Philly) and it has been raining
quite a
bit already in the past few days and weeks.

Patrick Schmid
--------------
http://pschmid.net


--

JoAnn Paules
MVP Microsoft [Publisher]




Tell me about it. Did you just read my response about trying to get
help
from Dell. Two totally different techs, two attitudes and no way to
tell
a
supervisor because they are all overseas now. I had such valuable
pictures
of Trinity Episcopal Church's 152nd Trinity Feast Day.....all gone.
This
second tech said they could restore data; then he contradicted
himself.
I
am so tired and the humidity is out the ceiling and I am going to
turn
this
blasted thing off because now I do not have time to do the word
processing
and publisher brochure I needed to do. Lordy.....what have we
come
to,
I ask you?

:

Ha...wait till you try to get help from Symantec!


| Not really and it's not Microsoft's fault that you're having
these
problems.
| You say that you run Norton but do you make sure that your
antivirus
| definitions are up to date.
|
| I suspect what you *ought* to do is a complete reformat but
you'll
lose
| everything when you do. Start here and see what happens. No
guarantees
| but...
| http://www.symantec.com/techsupp/home_homeoffice/index_virus.html
|
| --
|
| JoAnn Paules
| MVP Microsoft [Publisher]
|
|
|
|
| | > Yes, I have Norton anti-everything. I bought my computer last
October.
| > I
| > believe there is a year warranty. Should I call Dell?
Microsoft
has
| > never
| > been helpful to me and now I see they charge a fee. Yes, for
sure,
matie.
| > It is royally boggered. I ran restore a couple of days ago
because
things
| > had got so crazy with email and it said I would not lose any
work;
but,
I
| > lost a lot of very important pictures. Do you know anyway to
get
them
| > back?
| >
| > Oh, and thank you for responding.
| >
| > "JoAnn Paules [MVP]" wrote:
| >
| >> Sounds like you've got something royally boogered up on your
system.
Do
| >> you
| >> run a current antivirus on your computer? Any chance you are
still
within
| >> your warranty period?
| >>
| >> --
| >>
| >> JoAnn Paules
| >> MVP Microsoft [Publisher]
| >>
| >>
| >>
| >>
| >> | >> >I have a Dell PC; but, recently I have stopped getting auto
updates. I
| >> >tried
| >> > to update and it says it does not support Mac users. But, I
am
not a
| >> > Mac
| >> > user. I have also had to restore back two months to try and
get
rid
of
| >> > errors I may have made. It says I need to validate -- I got
my
| >> > software
| >> > loaded on the Dell -- but it will not take any codes on the
back
of
the
| >> > disks
| >> > they sent me
| >>
| >>
| >>
|
|

 

[bishop]

Sorry to be so long getting back to you. I have talked to a few people here
in SC that understand what I am going through. I think my problem is with
Norton that came installed on my Dell. WARNING: Norton will (blank) with
you computer in nasty ways. I had a friend who tried to uninstall and did
crazy things like uninstall his mouse, etc. There seems to be no way to get
rid of it except reformat c and that would remove everything, of course. I
would have to take it to the guru. For now, I am using a kind of backdoor (I
guess that is what it is) to get to Microsoft for updates. It still says I
am a Mac; but, I am getting around it. I realized I need to go with
Microsoft Outlook instead of Express because Outlook blocks all the No
Subject files and I can review to see what they are and then delete. Express
just kept them coming. I hate to seem paranoid, but I think everyone who
wants to get it has my email address and vitals (not my bank accounts, etc.
since nothing bad is happening). I advise all users not to answer any
surveys or do anything that would give you away to the www. I am told that
the operating system Linus (is that the name or something that begins with an
L -- Lixus?) since it does not seem to collect data. I have let Microsoft
take over my computer with no success. What a bummer.

Oh, we finally have rain....but, after it is over all it does is get
muggier. How is it in PA now?

Thanks for you help. I am going to keep on struggling along.

There are services that say they can restore lost data but there're never
free.

(Depending on where you are, you could have some relief. I'm in Pennsylvania
and they're calling for rain this week.)

--

JoAnn Paules
MVP Microsoft [Publisher]

Tell me about it. Did you just read my response about trying to get help
from Dell. Two totally different techs, two attitudes and no way to tell
a
supervisor because they are all overseas now. I had such valuable
pictures
of Trinity Episcopal Church's 152nd Trinity Feast Day.....all gone. This
second tech said they could restore data; then he contradicted himself.
I
am so tired and the humidity is out the ceiling and I am going to turn
this
blasted thing off because now I do not have time to do the word processing
and publisher brochure I needed to do. Lordy.....what have we come
to,
I ask you?

Ha...wait till you try to get help from Symantec!


| Not really and it's not Microsoft's fault that you're having these
problems.
| You say that you run Norton but do you make sure that your antivirus
| definitions are up to date.
|
| I suspect what you *ought* to do is a complete reformat but you'll lose
| everything when you do. Start here and see what happens. No guarantees
| but...
| http://www.symantec.com/techsupp/home_homeoffice/index_virus.html
|
| --
|
| JoAnn Paules
| MVP Microsoft [Publisher]
|
|
|
|
| | > Yes, I have Norton anti-everything. I bought my computer last
October.
| > I
| > believe there is a year warranty. Should I call Dell? Microsoft has
| > never
| > been helpful to me and now I see they charge a fee. Yes, for sure,
matie.
| > It is royally boggered. I ran restore a couple of days ago because
things
| > had got so crazy with email and it said I would not lose any work;
but,
I
| > lost a lot of very important pictures. Do you know anyway to get
them
| > back?
| >
| > Oh, and thank you for responding.
| >
| > "JoAnn Paules [MVP]" wrote:
| >
| >> Sounds like you've got something royally boogered up on your system.
Do
| >> you
| >> run a current antivirus on your computer? Any chance you are still
within
| >> your warranty period?
| >>
| >> --
| >>
| >> JoAnn Paules
| >> MVP Microsoft [Publisher]
| >>
| >>
| >>
| >>
| >> | >> >I have a Dell PC; but, recently I have stopped getting auto
updates. I
| >> >tried
| >> > to update and it says it does not support Mac users. But, I am
not a
| >> > Mac
| >> > user. I have also had to restore back two months to try and get
rid
of
| >> > errors I may have made. It says I need to validate -- I got my
| >> > software
| >> > loaded on the Dell -- but it will not take any codes on the back
of
the
| >> > disks
| >> > they sent me
| >>
| >>
| >>
|
|

 

[bishop]

I found my pictures in a folder that obviously was not touched by the
restore. Dell Photo thingy

There are services that say they can restore lost data but there're never
free.

(Depending on where you are, you could have some relief. I'm in Pennsylvania
and they're calling for rain this week.)

--

JoAnn Paules
MVP Microsoft [Publisher]

Tell me about it. Did you just read my response about trying to get help
from Dell. Two totally different techs, two attitudes and no way to tell
a
supervisor because they are all overseas now. I had such valuable
pictures
of Trinity Episcopal Church's 152nd Trinity Feast Day.....all gone. This
second tech said they could restore data; then he contradicted himself.
I
am so tired and the humidity is out the ceiling and I am going to turn
this
blasted thing off because now I do not have time to do the word processing
and publisher brochure I needed to do. Lordy.....what have we come
to,
I ask you?

Ha...wait till you try to get help from Symantec!


| Not really and it's not Microsoft's fault that you're having these
problems.
| You say that you run Norton but do you make sure that your antivirus
| definitions are up to date.
|
| I suspect what you *ought* to do is a complete reformat but you'll lose
| everything when you do. Start here and see what happens. No guarantees
| but...
| http://www.symantec.com/techsupp/home_homeoffice/index_virus.html
|
| --
|
| JoAnn Paules
| MVP Microsoft [Publisher]
|
|
|
|
| | > Yes, I have Norton anti-everything. I bought my computer last
October.
| > I
| > believe there is a year warranty. Should I call Dell? Microsoft has
| > never
| > been helpful to me and now I see they charge a fee. Yes, for sure,
matie.
| > It is royally boggered. I ran restore a couple of days ago because
things
| > had got so crazy with email and it said I would not lose any work;
but,
I
| > lost a lot of very important pictures. Do you know anyway to get
them
| > back?
| >
| > Oh, and thank you for responding.
| >
| > "JoAnn Paules [MVP]" wrote:
| >
| >> Sounds like you've got something royally boogered up on your system.
Do
| >> you
| >> run a current antivirus on your computer? Any chance you are still
within
| >> your warranty period?
| >>
| >> --
| >>
| >> JoAnn Paules
| >> MVP Microsoft [Publisher]
| >>
| >>
| >>
| >>
| >> | >> >I have a Dell PC; but, recently I have stopped getting auto
updates. I
| >> >tried
| >> > to update and it says it does not support Mac users. But, I am
not a
| >> > Mac
| >> > user. I have also had to restore back two months to try and get
rid
of
| >> > errors I may have made. It says I need to validate -- I got my
| >> > software
| >> > loaded on the Dell -- but it will not take any codes on the back
of
the
| >> > disks
| >> > they sent me
| >>
| >>
| >>
|
|