I am not able to receive /send msg in i enable my nortan

[Chr]

I am not able to receive /send msg in i enable my nortan internet security

 

[Vince Averello [MVP-Outlook]]

Have you checked the settings in Norton Internet Security to see if it's
blocking any of the ports needed for POP3/SMTP mail (typically 110 for POP3
& 25 for SMTP)

 

[Chr]

Please help

THis is the error i am receiving:

Task 'Reenie - Receiving' reported error (0x8004210A) : 'The operation timed
out waiting for a response from the receiving (POP) server. If you continue
to receive this message, contact your server administrator or Internet
service provider (ISP).'

 

[Vince Averello [MVP-Outlook]]

Sounds like the Norton firewall is getting in the way, especially if turning
it off enables mail flow.

 

[Chr]

It did help me. I am not getting error any more. But turning off the Norton
Firewall ,is that a good thing to do? What will be the negative impact? Can
you please explain

 

[Vince Averello [MVP-Outlook]]

Well, it depends on how your machine is connected to the Internet. I'd check
to see if there's a way for you to configure the firewall to allow traffic
on the ports needed (110 for incoming mail & 25 for outgoing mail). I don't
use the Norton product so I can't help much in that regard.

 

[Chr]

Thank You for all your help

Well, it depends on how your machine is connected to the Internet. I'd check
to see if there's a way for you to configure the firewall to allow traffic
on the ports needed (110 for incoming mail & 25 for outgoing mail). I don't
use the Norton product so I can't help much in that regard.