I am unable to close Outlook. Task bar processes still runnning.

D

Dawn

I have closed the email program Outlook. In the system tray, the outlook
icon is still there. I look in the task bar under processes and Outlook.exe
is still running.
I am unable to find an answer. Is there a corrolation between Office Live
that put software on that disallows me to close Outlook? I would like to
resolve not being able to close Outlook.
 
V

VanguardLH

Dawn said:
I have closed the email program Outlook. In the system tray, the outlook
icon is still there. I look in the task bar under processes and Outlook.exe
is still running.
I am unable to find an answer. Is there a corrolation between Office Live
that put software on that disallows me to close Outlook? I would like to
resolve not being able to close Outlook.

HOW do you close Outlook?

Maybe what you are actually doing is minimizing Outlook to a tray icon.
 
O

Orland, Kathleen

Outlook needs a few seconds after closing (not minimizing) to finish writing
to your PST. If it takes longer than that, there may be a third party add in
that holds Outlook open. Common causes are synch software (for a hand held),
antivirus, FAX software, etc.

You can read more here, and it even includes troubleshooting steps you can
take:

http://www.howto-outlook.com/faq/outlookdoesntclose.htm
 

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