i cant download any updates it keeps asking for a network file

[kiz]

i am trying to get xp office update 3 and each time i download it when it
trys to install it keeps telling me that i need a pub file from a network but
i am not on a network

 

[Susan Ramlet]

Hi, kiz,

Was Office pre-installed on your system?

What is the filename that it asks for?

 

[kiz]

Hello Susan
office xp pro was not pre installd on my system and the file it is looking
for is PUB.MSI

Thanks Kiz

 

[Susan Ramlet]

I believe it's looking for Microsoft Publisher. Do you have a Publisher CD,
or was it ever installed on your system? Use that CD when prompted.

--
Susan Ramlet
Office MVP
______________________
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[kiz]

the problem is that it dose not ask for the disc but the network adress that
contains the file and i cant find the file on the disc

 

[Susan Ramlet]

Was Publisher pre-installed on your system by an original equipment
manufacturer?

--
Susan Ramlet
Office MVP
______________________
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[kiz]

no i bought the discs my self

Was Publisher pre-installed on your system by an original equipment
manufacturer?

--
Susan Ramlet
Office MVP
______________________
Please reply to the newsgroups so that all may benefit.

 

[Susan Ramlet]

If you cannot re-point to your CD (and the file doesn't exist anyway), check
the Windows Control Panel to see if there are a couple of versions of
Publisher installed and uninstall the one you don't want.

Then re-install the version that you have, and the Windows Installer may
stop being confused about where to look for the installation files during
updates.

--
Susan Ramlet
Office MVP
______________________
Please reply to the newsgroups so that all may benefit.

 

[Susan Ramlet]

Also, check out these articles, which may provide more insight:

325089 - OFFXP: You Are Prompted for the CD for a Product Other Than the
Patch You Are Installing:
http://support.microsoft.com/default.aspx?scid=kb;EN-US;325089


830335 - Office Update Offers Updates for Office Programs That You No Longer
Have Installed:
http://support.microsoft.com/default.aspx?scid=kb;en-us;830335
--
Susan Ramlet
Office MVP
______________________
Please reply to the newsgroups so that all may benefit.

 

[kiz]

thank you due to your help i have instald the up dates by removing an out
dated publisher and re installing once again thank you

 

[Susan Ramlet]

Awesome. Thanks for posting back!

--
Susan Ramlet
Office MVP
______________________
Please reply to the newsgroups so that all may benefit.

 

[DT]

I am having the same problem but cannot find 2 versions of Publisher on my
system. There ARE two folders for Publisher- one with application data, the
other with clipart. Next??

 

[Mary Sauer]

Locate missing .msi files
http://office.microsoft.com/en-us/assistance/HA011185721033.aspx