That won't help with Outlook 2002 as the Junk E-mail folder isn't a
mandatory folder there ;-)
He can recreate the folder manually if it is no longer in the Deleted Items
folder and fix the rule to filter out spam or configure its 3rd party
anti-spam add-in to use that folder.
Outlook 2002 does not implement a Junk E-mail folder. The Junk E-mail filter
wasn't introduced until Outlook 2003. You may see a Junk E-mail folder if you
connect to an Exchange 2003 server, but only Exchange's junk mail handling
will apply. Are you using a third-part antispam tool, perhaps?
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