i lose custom toolbar when computer is shut down

[Custom toolbar]

How can I ensure a custom toolbar isn't deleted after the computer is shut
down?

 

[Graham Mayor]

Ensure that normal.dot or the document or template that contains it is
saved.
If you have Acrobat 7 see the relevant section of
http://www.gmayor.com/lose_that_adobe_acrobat_toolbar.htm

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Graham Mayor - Word MVP


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[Custom toolbar]

I do that but the custom toolbar I have made up and the keyboard shortcuts I
have also assigned are gone after I shut my computer down and then restart
it. I have tried saving in the normal.dot and also another time in the
template, but neither works. Apparently it is an HP computer that has these
problems.

 

[Graham Mayor]

Do you have more than one normal.dot on this PC?
See http://word.mvps.org/FAQs/AppErrors/ProbsOpeningWord.htm
Was the link relevant? Acrobat 7 is the usual reason for normal.dot not
being updated.
See also http://www.gmayor.com/what_to_do_when_word_crashes.htm

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Graham Mayor - Word MVP


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