Imported Pictures to Drawing Objects

[DWilliams]

All of a sudden, when I import a clip art image and click "Ungroup" the
picture disappears.

 

[Mary Sauer]

Try it in safe mode, if it works upgrade your video driver. Go to the manufacturer's
web site and see if one is available.

 

[DWilliams]

Thanks Mary...but, 1) I don't know how to open Publisher in a safe mode and
2) how do I know who my video driver manufacturer is. It's really strange
that this problem has just cropped up...I've had this computer for two years
and never had this problem before.

 

[Ed Bennett]

A small child turns to Ed, and exclaims: "Look! Look! A post from

Thanks Mary...but, 1) I don't know how to open Publisher in a safe
mode and

To open Publisher 2002 or 2003 in Safe Mode, hold down Control (or Ctrl)
while you open Publisher and click Yes at the prompt
If that fails (and/or you are running an older version of Publisher), try
starting Windows in Safe Mode, by holding Control down while you boot your
machine. (If you are running Windows 95, you need to press F8 at the
"Starting Windows 95" prompt)

2) how do I know who my video driver manufacturer is.

Right-click My Computer (on the desktop or in the Start Menu), click
Properties
Go to Hardware, and click Device Manager.
Look under "Display adapters", an entry should appear for your graphics
card. This will tell you the manufacturer of the graphics card, and so on
whose website you should look for an updated driver.

 

[Brian Kvalheim [MSFT MVP]]

Hi DWilliams ([email protected]),
in the newsgroups
you posted:

|| Thanks to both Mary and Ed...I spent a great deal of time on the
|| phone with Tech Support today and tried all of your suggestions.
|| Bottom line it is a problem related to Service Pack 2...when I
|| uninstalled it the problem disappeared. They said it was the first
|| reported issue, so if anyone else come up with the problem and they
|| have recently installed Service Pack
|| 2...that would be the first place I'd start!

Which version of Publisher?
--
Brian Kvalheim
Microsoft Publisher MVP
http://www.publishermvps.com
~pay it forward~

This posting is provided "AS IS" with no warranties, and
confers no rights.

 

[DWilliams]

Thanks to both Mary and Ed...I spent a great deal of time on the phone with
Tech Support today and tried all of your suggestions. Bottom line it is a
problem related to Service Pack 2...when I uninstalled it the problem
disappeared. They said it was the first reported issue, so if anyone else
come up with the problem and they have recently installed Service Pack
2...that would be the first place I'd start!