Incoming problem

[Rafael]

Some of the outlooks 2000, xp and 2003 we have in our
network do not have their folders` number of unread items
updated when a new mail arrives in that folder.
If I click another folder, all the folders have their
stauts up to date.
This only happens when the Outlook is open, when it is
minimized, it works properly.

 

[Willyone]

I have the same problem. Hope we hear of a cure.

 

[Brian Tillman]

Some of the outlooks 2000, xp and 2003 we have in our
network do not have their folders` number of unread items
updated when a new mail arrives in that folder.
If I click another folder, all the folders have their
stauts up to date.
This only happens when the Outlook is open, when it is
minimized, it works properly.

That is a symptom of non-delivery of UDP packets in the network. Search
support.microsoft.com for "UDP" and you'll find several articles discussing
it.