M
Milly Staples [MVP - Outlook]
Rick, there is a Microsoft Knowledge Base Article that says that any version
of Works is a qualifying product for Office 97 upgrade.
Unfortunately, Microsoft has moved the furniture around in the MSKB and
apparently forgot to unlock the door - it is currently unavailable.
When it is available again, I will look for that article. Meanwhile, you
might want to use groups.google.com to find a previous answer to this
question.
--
Milly Staples [MVP - Outlook]
Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.
After furious head scratching, Rick asked:
| I checked the Microsoft site and it says that any version of Works is
| a QP. I have Works (albeit a newer version) on my new computer.
| Shouldn't that be sufficient?
|
| "Steve Parry [MVP]" wrote:
|
|| Rick wrote:
||| My old computer died so I purchased a new computer. I would like to
||| install Office 97 Professional Edition which I used on my old
||| computer to my computer with Windows XP. (I purchased Office 97
||| Upgrade.) I have the CD and the key, but when I try to install it
||| says I don't have a qualifying product. I called customer support
||| but they said the product is obsolete. Obsolete or not, it has
||| served my purposes well and I am not eager to spend $ to upgrade
||| unless this is incompatible with XP. Please advise. Thanks.
||
|| The upgrade version requires that it finds a qualifying product,
|| typically this is an earlier version of the software or a competitors
|| offering.
||
|| If you find a copy of Office 95, for example, on ebay or elsewhere
|| then you would be able to offer that cd as proof of a qualifying
|| upgrade product.
||
|| As you did'nt have a qualifying product you should have purchased the
|| full product not the upgrade version.
||
|| --
|| Steve Parry BA (Hons) MCP MVP
||
||
|| http://www.gwynfryn.co.uk
of Works is a qualifying product for Office 97 upgrade.
Unfortunately, Microsoft has moved the furniture around in the MSKB and
apparently forgot to unlock the door - it is currently unavailable.
When it is available again, I will look for that article. Meanwhile, you
might want to use groups.google.com to find a previous answer to this
question.
--
Milly Staples [MVP - Outlook]
Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.
After furious head scratching, Rick asked:
| I checked the Microsoft site and it says that any version of Works is
| a QP. I have Works (albeit a newer version) on my new computer.
| Shouldn't that be sufficient?
|
| "Steve Parry [MVP]" wrote:
|
|| Rick wrote:
||| My old computer died so I purchased a new computer. I would like to
||| install Office 97 Professional Edition which I used on my old
||| computer to my computer with Windows XP. (I purchased Office 97
||| Upgrade.) I have the CD and the key, but when I try to install it
||| says I don't have a qualifying product. I called customer support
||| but they said the product is obsolete. Obsolete or not, it has
||| served my purposes well and I am not eager to spend $ to upgrade
||| unless this is incompatible with XP. Please advise. Thanks.
||
|| The upgrade version requires that it finds a qualifying product,
|| typically this is an earlier version of the software or a competitors
|| offering.
||
|| If you find a copy of Office 95, for example, on ebay or elsewhere
|| then you would be able to offer that cd as proof of a qualifying
|| upgrade product.
||
|| As you did'nt have a qualifying product you should have purchased the
|| full product not the upgrade version.
||
|| --
|| Steve Parry BA (Hons) MCP MVP
||
||
|| http://www.gwynfryn.co.uk