invalid product key

[bill hall]

my PC had a 'trial' office 2007 when purchased, which i didn't use. later, i
purchased a copy of office home and student 2007 and successfully loaded it
on 3 family computers, mine included. no problems. later i got dialog boxes
on my PC saying the 'trial' version would expire Mar 31. i clicked the
'convert' button, entered my product key from the purchased office 2007
home/student copy, and was told my product key is invalid. works on the
other PC i installed it on. now i can't find any site on the microsoft web
that can help, and i'm worried i'll lose my software. any suggestions???

 

[Alias]

my PC had a 'trial' office 2007 when purchased, which i didn't use. later, i
purchased a copy of office home and student 2007 and successfully loaded it
on 3 family computers, mine included. no problems. later i got dialog boxes
on my PC saying the 'trial' version would expire Mar 31. i clicked the
'convert' button, entered my product key from the purchased office 2007
home/student copy, and was told my product key is invalid. works on the
other PC i installed it on. now i can't find any site on the microsoft web
that can help, and i'm worried i'll lose my software. any suggestions???

You need to uninstall the trial before the real McCoy. Now you'll have
to uninstall both and reinstall the full version.

Alias

 

[LVTravel]

my PC had a 'trial' office 2007 when purchased, which i didn't use.
later, i
purchased a copy of office home and student 2007 and successfully loaded
it
on 3 family computers, mine included. no problems. later i got dialog
boxes
on my PC saying the 'trial' version would expire Mar 31. i clicked the
'convert' button, entered my product key from the purchased office 2007
home/student copy, and was told my product key is invalid. works on the
other PC i installed it on. now i can't find any site on the microsoft
web
that can help, and i'm worried i'll lose my software. any suggestions???

You should have uninstalled the trial version before installing the H & S
version. Uninstall the paid version and also the trial version, along with
any activation wizard, found in Add/Remove or Programs & Features in control
panel. Reinstall the H & S and activate.

If this still doesn't work there may be some leftovers from the uninstall.
You would then need to go to this web site and follow the procedures listed
to totally remove all traces of Office before the reinstall.

http://support.microsoft.com/kb/928218/

 

[bdrummond]

ok I am running Windows vista had same problem with invalid key .. program
features still shows microsoft works. and activation... do I need to remove
them as well and then install MS home office?

 

[DL]

Did you uninstall any Trial version of Office and the Activation Wizard via
add/remove, then reboot prior to installing your paid for version?