T
Tom
I have a client who I moved from SBS 4.5 to SBS 2003 6 months ago. I was
just told that they have been using the Journal function in Outlook for case
management, logging all calls and contacts for over 5 years. I was under the
impression that they were using it for much less critical purposes and have
strongly recommended that they get an application that is meant for this
purpose.
Anyway, one person needed to look at his journal entries from 2 years ago
and they don't go back that far. I found a backup from 18 months ago and
extraced the person's PST file from the information store using a utility
from Quest software (Exchange Recovery Manager). I have all the mail, etc.
but no journal entries. Is my next step to replicate the old server and
restore the entire Exchange environment? Or am I just going to get the same
results.
Tom
just told that they have been using the Journal function in Outlook for case
management, logging all calls and contacts for over 5 years. I was under the
impression that they were using it for much less critical purposes and have
strongly recommended that they get an application that is meant for this
purpose.
Anyway, one person needed to look at his journal entries from 2 years ago
and they don't go back that far. I found a backup from 18 months ago and
extraced the person's PST file from the information store using a utility
from Quest software (Exchange Recovery Manager). I have all the mail, etc.
but no journal entries. Is my next step to replicate the old server and
restore the entire Exchange environment? Or am I just going to get the same
results.
Tom