A
Adam
Hi,
I'm having trouble using Journal in a shared mailbox.
Basically, we have a mail account that is used by 3 people.
I have set it up as an additional mailbox in Outlook 2000
for all 3 of us and we all have delegate access.
This is working well, we share the contacts, sent items and
inbox. However, I need items to be automatically recorded
in the journal.
There are multiple problems:
1. I have to actually log on as the 'mail account' to get
the journal to work - is there a way round this?
2. I want the journal to backdate and pick up all the
messages we've already received & sent for the contacts.
If I can do this it would make (1) much less of a problem!
Any ideas anyone?
Ta
adam smith
I'm having trouble using Journal in a shared mailbox.
Basically, we have a mail account that is used by 3 people.
I have set it up as an additional mailbox in Outlook 2000
for all 3 of us and we all have delegate access.
This is working well, we share the contacts, sent items and
inbox. However, I need items to be automatically recorded
in the journal.
There are multiple problems:
1. I have to actually log on as the 'mail account' to get
the journal to work - is there a way round this?
2. I want the journal to backdate and pick up all the
messages we've already received & sent for the contacts.
If I can do this it would make (1) much less of a problem!
Any ideas anyone?
Ta
adam smith