Keeps asking for password

[nswalm]

Why won't Microsoft Office retain my password? I keep entering it and check
the box to save but on every send / receive I am prompted to enter my
password.

 

[Chad J.]

You can try some of the resolutions in the following link:

http://support.microsoft.com/kb/290684/en-us

 

[Mary]

And if you have Outlook 2002 or earlier and have Vista, you have to upgrade
to get rid of this problem.

 

[VanguardLH]

in

Why won't Microsoft Office retain my password? I keep entering it and check
the box to save but on every send / receive I am prompted to enter my
password.

If you want specific help with your specific problem then you need to
provide specific details, like:

- Version of Windows.
- Version of Outlook.

 

[chelaka]

Hi, Password problem never occured when using Outlook 2002 (SP3) with Win
2000 and XP, but on Vista (Home Premium) this is happening!! Will installing
Office 2007 resolve this problem? Or, are there only "Outlook Upgrades"
available? Link http://support.microsoft.com/kb/290684/en-us does not tell
"upgrade" option.

Thanks

 

[VanguardLH]

Hi, Password problem never occured when using Outlook 2002 (SP3) with Win
2000 and XP, but on Vista (Home Premium) this is happening!! Will installing
Office 2007 resolve this problem? Or, are there only "Outlook Upgrades"
available? Link http://support.microsoft.com/kb/290684/en-us does not tell
"upgrade" option.

Outlook 2002 will NOT remember passwords when ran under Windows Vista.
Outlook 2002 was coded to use pstore (protected storage system) in the
registry to cache the login credentials for the e-mail accounts defined
in Outlook; see http://msdn2.microsoft.com/en-us/library/bb432403.aspx.
pstore is no longer available under Windows Vista. The registry keys
are still there but are read-only so Outlook cannot record your login
credentials into those registry keys but cannot update them. Vista
dropped pstore and went to DPAPI. For information on DPAPI, read
http://msdn2.microsoft.com/en-us/library/ms995355.aspx. DPAPI has been
around since 2001 starting in Windows 2000. The result is that you will
need to supply your login credentials for each e-mail account that you
have defined in Outlook for the first mail poll performed by Outlook.
After the first mail poll, the login credentials are reused so you don't
need to supply them again. However, if you exit and reload Outlook then
you need to supply the login credentials for only the first mail poll.

Outlook 2003/2007 are coded to use either pstore or the newer DPAPI
which means they will run under Vista and pre-Vista versions of Windows.
Mainstream support for Outlook 2002/XP has ended. There will be no
further feature changes, bug fixes, or enhancements to it. That means
it will remain incompatible for use under Windows Vista. Your
Microsoft-based solutions are: suffer with the problem when using
Outlook 2002 on Windows Vista, upgrade to Outlook 2003 or 2007, or use a
different e-mail program that runs properly on Windows Vista.

Read:
http://www.msoutlook.info/question/28
http://www.outlook-tips.net/howto/vista.htm
http://en.wikipedia.org/wiki/Securi...w_to_Windows_Vista#Other_features_and_changes
http://msdn2.microsoft.com/en-us/library/bb756884.aspx

 

[Rick]

I am having the same problem, but I am using Outlook 2003 with Windows XP
Professional. I have also downloaded all the updates and service packs.

 

[astro]

Why won't Microsoft Office retain my password? I keep entering it and check
the box to save but on every send / receive I am prompted to enter my
password.

 

[Brian Tillman [MVP - Outlook]]

Is there a reason you simply posted a quote of someone else's message?

 

[Rick]

I posted that information and still didn't get a response.

 

[astro]

sorry that was my 1st reply on this system
I have this same problem!
I am on windows XP outlook 2002
I have had this problem for over a yr
VERY ANNOYING!
I am planning on changing EVERYTHING just to get rid of it
new computer, new outlook2007
will it solve the problem?

 

[Brian Tillman [MVP - Outlook]]

sorry that was my 1st reply on this system
I have this same problem!
I am on windows XP outlook 2002
I have had this problem for over a yr
VERY ANNOYING!
I am planning on changing EVERYTHING just to get rid of it
new computer, new outlook2007
will it solve the problem?

Have you tried the suggestions that have been posted here so many times in
the past? Did you search first before posting? In particular, did you try
this: http://support.microsoft.com/kb/290684/en-us

 

[Rick]

Is there a reason to be rude to him in at least two responses?
I've noticed this from you before.
You act as if he is a 3rd grader.

 

[Brian Tillman [MVP - Outlook]]

Is there a reason to be rude to him in at least two responses?
I've noticed this from you before.
You act as if he is a 3rd grader.

Clearly you don't understand the definition of "rude". And for all I know,
he may BE a third grader. Can you tell someone's age by reading bits on a
screen? I can't.

 

[Rick]

Hey even your response to me is rude. Thanks for proving my point.
Yes, I know the definition, and you personify it. It gives the MVP program
a bad mark.
I've stated my point. This is not the forum for an endless debate of online
manners, so this is the end of it for me.
I'll look elsewhere for the answer to my inquiry.