Linking contacts to To: button

[Dave]

I copied my outlook.pst file from my old computer to my
new one - to a different directory with my user files for
easier backup.

I can open each of the folders, contacts, calendar,
inbox, etc. and view all of the contents okay. The
problem is when I start a new e-mail message and press
the 'To:' button I get an error that says "The address
list count not be displayed. The Contacts folder
associated with this address list ...

I've gone into E-mail Accounts and tried to add as well
as change the addres book to no avail. I had my
outlook.pst file in a different directory on the old
computer and didn't have this problem.

Any help would be appreciated.
Thanks

 

[Derrick Woo]

Hi Jocelyn,

I have a similar problem. I am using MSOffice XP (Outlook 2002). Here is
my situation:

When I start a new email and click the "To:" button there is no Contacts
folder to choose addresses from.

My contacts has about 200 entries that I imported from my Palm pilot.

The only way for me to email any of my contacts is by accessing the contacts
folder then clicking the email icon at the top.

I should be able to choose contacts from the "To: button.

When I right-click on the Contacts folder and then select properties, the
check box "Show this folder as an e-mail address book" is grayed out
(disabled).

How do I enable this?

If I can just get a check in that box...I will be able to choose from my
Conacts from the "To" button

Thanks.

 

[Jocelyn Fiorello [MVP - Outlook]]

What version of Outlook are you using, and if 98 or 2000, what mail
support mode? If you're not sure, look at the second line of Help |
About Microsoft Outlook -- it should say "Internet Mail Only" or
"Corporate/Workgroup". (Outlook 97, 2002, and 2003 don't have separate
modes.)

--
Jocelyn Fiorello
MVP - Outlook

*** Replies sent to my e-mail address will probably not be answered --
please reply only to the newsgroup to preserve the message thread. ***

 

[Jocelyn Fiorello [MVP - Outlook]]

See if the information in the following MSKB article helps:

http://support.microsoft.com/?kbid=287563

--
Jocelyn Fiorello
MVP - Outlook

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please reply only to the newsgroup to preserve the message thread. ***

 

[Dave]

Jocelyn:

I'm using Outlook 2002. I checked the MSKB that you
suggested for Derrick Woo and it did not work. I get the
same message when I click on the To: button. For some
reason I can't get my Contacts to link as an Address Book.

Any other suggestions?

Thanks,
Dave

 

[Jocelyn Fiorello [MVP - Outlook]]

Please list the exact steps you've personally taken to try to solve
this...maybe I can help figure out what's missing.

--
Jocelyn Fiorello
MVP - Outlook

*** Replies sent to my e-mail address will probably not be answered --
please reply only to the newsgroup to preserve the message thread. ***