Location Problems

[Hazel Greenberg]

When I look inside my Entourage 2008 Identities folder and open the database
located inside each of 3 different ones, what opens does not match the
Identity that I am actually using, i.e., none of them is updated to the
latest content. I don¹t understand how that can be. The reason I ask is that
one of my methods of backing up Entourage is to copy the Identity to an
external archive drive. Now I don¹t think I have been copying the right
thing. Where am I going wrong?

Also, in order to test my rebuilt identity of a few weeks ago, I exported it
to an .rge file. It completed without problems. I expected it to be on the
desktop, and when it wasn¹t I searched for it using Spotlight. It was buried
several layers deep in a documents folder that has nothing to do with
Entourage. Is that normal? Can I store it on my archive drive in the hope
that it might provide a decent backup someday? Obviously copying my Identity
won¹t since none is updated.

Thanks.

 

[Corentin Cras-Méneur]

When I look inside my Entourage 2008 Identities folder and open the database
located inside each of 3 different ones, what opens does not match the
Identity that I am actually using, i.e., none of them is updated to the
latest content

Don't open the identity from the Finder. Use the Switch command from
within Entourage itself.

I don't understand how that can be. The reason I ask is that
one of my methods of backing up Entourage is to copy the Identity to an
external archive drive. Now I don't think I have been copying the right
thing. Where am I going wrong?

Before you copy anything to create a backup, you need to make really
really sure Entourage and all other Office apps (including the database
daemon running in the background, the notifications and MyDay) are not
running.
You could even use a script to quit them all.

Also, in order to test my rebuilt identity of a few weeks ago, I exported it
to an .rge file. It completed without problems. I expected it to be on the
desktop, and when it wasn't I searched for it using Spotlight. It was buried
several layers deep in a documents folder that has nothing to do with
Entourage. Is that normal? Can I store it on my archive drive in the hope
that it might provide a decent backup someday? Obviously copying my Identity
won't since none is updated.

The .rge is saved where you set it to be saved through the dialog as you
are creating it.
You must have clicked in the wrong folder.
You can store a .rge anywhere.

Corentin