Mail doesn't receive. but can send

[dinidu]

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel
Email Client: Exchange

I'm using Entourage 2008. it is connected with our Excehange. Since one day I don't have receive mails to Entourage. but can send mails. I were trying to do morethings. but not success. Then I recreate the Email Profile. I've face few times for this problem. Please tell me anysolution. My Databse Size is around 7 GB. is it the problem ? please give a solution

 

[Diane Ross]

I'm using Entourage 2008. it is connected with our Excehange. Since one day I
don't have receive mails to Entourage. but can send mails. I were trying to do
morethings. but not success. Then I recreate the Email Profile. I've face few
times for this problem. Please tell me anysolution. My Databse Size is around
7 GB. is it the problem ? please give a solution

Connecting Entourage to an Exchange Server at work
<http://tinyurl.com/77ar49>

Connecting Entourage to an Exchange Server from Home
<http://tinyurl.com/6w9fv3>

Optimize Entourage to better work with Exchange
<http://tinyurl.com/56ea7k>

Microsoft KB 931350: You cannot connect to your mailbox on Exchange Server
when you use Entourage for Mac
<http://support.microsoft.com/kb/931350>

1. If you can receive but not send then you have a bad SMTP configuration
2. If you can send but not receive you have a bad POP or IMAP configuration

You can try re-entering info.
You can delete account and create a new one.
Using copy/paste can result in an extra space being added. Type carefully.
Check your Keychain for corruption.

This should get you started until the Exchange folks get to you.