mail merge address labels outlook 2002

[peter]

i cant get address data to merge into word, ie the address
labels remain blank in word. i have tried using ms
knowledge base article 278182 (local settings folder is a
system folder not visible to users) but step 4 of the
workaround does not happen the way advertised.

 

[Russ Valentine [MVP-Outlook]]

You provided no information that would permit us to help.
List the precise steps you are using in constructing this merge.