Mail merge from Outlook opens 2 Word Documents

[cathyall]

For the past few months, whenever I initiate a mail merge from Outlook
- whether to letter or email - 2 instances of Microsoft Word open.
This is not happening with our clients, or on any other computer we
work with - only 2 in our ofiice, One is running Office 2003 - the
other Office 2007 - the same issue occurs with both. As we do a lot of
mail merge using Outlook, this is really annoying. Does anyone know
why this is haoppening and how I can stop this?
TIA
Cathy Allington

 

[SandraNoble]

I have no answer, but I wish it would generate 2 word docs again, since that
worked for me.

I'm having problems getting the mail merge to work when I start from Outlook
2007. For about 3 years (with outlook 2003 and now 2007), the process has
generated 2 word documents for me. But it worked.

Now, Outlook 2007 causes only 1 word document to open. But at that point,
word is not able to access the Outlook email addresses I selected.

So, if anyone has wisdom about how to get the interface from Outlook, to
Word and back to Outlook to work, please advise. (I'm totally office 2007
now).

Sandra

 

[Graham Mayor]

See http://www.gmayor.com/merge_labels_with_word_2007.htm but I suspect that
you will need to repair Outlook/Office to fix the issue if it worked for you
previously.

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Graham Mayor - Word MVP


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