Mail won't send...goes into 'outbox'.

[Larry]

I installed "Office for Students and Teachers". Everything works, except for one thing. When sending e-mail, it goes into 'outbox' but does not send.
I can receive e-mail fine...and I can forward e-mail---but I cannot send it.....instead it just sits in the outbox.

Any suggestions?

 

[Russ Valentine [MVP-Outlook]]

What Outlook version and mail account type? What connection type? What is
your offline status?
--
Russ Valentine
[MVP-Outlook]

I installed "Office for Students and Teachers". Everything works, except

for one thing. When sending e-mail, it goes into 'outbox' but does not
send.

I can receive e-mail fine...and I can forward e-mail---but I cannot send

it.....instead it just sits in the outbox.

 

[Larry]

Operating system is Windows X
Outlook version is Outlook 2003 ver 11.5608.560
All outlook functions are enable
Connection type is Cable Mode
How do I determine the off-line status? Outlook is currently on-line.

One other thing is that I can either forward or reply to a message and it gets sent. If I start a new message it goes to the outbox and sits there

----- Russ Valentine [MVP-Outlook] wrote: ----

What Outlook version and mail account type? What connection type? What i
your offline status
-
Russ Valentin
[MVP-Outlook

I installed "Office for Students and Teachers". Everything works, excep

for one thing. When sending e-mail, it goes into 'outbox' but does no
send

I can receive e-mail fine...and I can forward e-mail---but I cannot sen

it.....instead it just sits in the outbox

 

[chris]

Hey Larry, Try going to tools, select options, then mail delivery. There's an option to send mail be sure that it's checked.

 

[Larry]

After much frustration, I have figured out the proplem. In order to correctly send mail, it appears that the POP/STMP account needs to be the "default" or first account on the list when you go into tools / email accounts. For some reason forwarding and replying will work if it is not the default, but a new message will not. Thanks for all the input.

 

[Russ Valentine [MVP-Outlook]]

We're not getting anywhere. Let's try again. Mail account type? (e.g.,
Exchange Server, HTTP, POP/SMTP)
Connection type? (e.g., LAN, Phone Line, Third Party dialer)
--
Russ Valentine
[MVP-Outlook]

Operating system is Windows XP
Outlook version is Outlook 2003 ver 11.5608.5606
All outlook functions are enabled
Connection type is Cable Modem
How do I determine the off-line status? Outlook is currently on-line.

One other thing is that I can either forward or reply to a message and it

gets sent. If I start a new message it goes to the outbox and sits there.

----- Russ Valentine [MVP-Outlook] wrote: -----

What Outlook version and mail account type? What connection type? What is
your offline status?
--
Russ Valentine
[MVP-Outlook]

I installed "Office for Students and Teachers". Everything works,

except
for one thing. When sending e-mail, it goes into 'outbox' but does not

send.
I can receive e-mail fine...and I can forward e-mail---but I cannot

send
it.....instead it just sits in the outbox.

 

[Jeff Stephenson [MSFT]]

What other type of accounts do you have? You should be able to send
regardless of whether the POP3 account is the default account?

--
Jeff Stephenson
Outlook Development
This posting is provided "AS IS" with no warranties, and confers no rights

After much frustration, I have figured out the proplem. In order to

correctly send mail, it appears that the POP/STMP account needs to be the
"default" or first account on the list when you go into tools / email
accounts. For some reason forwarding and replying will work if it is not
the default, but a new message will not. Thanks for all the input.