Mailto:address link causes error

[Tim Green]

Whenever I click on a MAILTO:address link on a web page, I now receive the
error:

Cannot start Microsoft Office Outlook. Can't create the item.

I'm using a fully-patched Outook 2003 from Office 2003.

Anyone know why this error is produced, or how to fix it?

Thanks for your help.

Tim

 

[Milly Staples [MVP - Outlook]]

Is Outlook open? Is it your default email client? Does running Detect and
Repair fix the error?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Tim Green asked:

| Whenever I click on a MAILTO:address link on a web page, I now
| receive the error:
|
| Cannot start Microsoft Office Outlook. Can't create the item.
|
| I'm using a fully-patched Outook 2003 from Office 2003.
|
| Anyone know why this error is produced, or how to fix it?
|
| Thanks for your help.
|
| Tim

 

[Tim Green]

Hi Milly,

No, Outlook isn't open when I click the MAILTO: link. Although it behaves
nearly the same way as though it were. It is my default email client, and
Detect and Repair seems to have no effect...

Anything else I should check?

Tim


"Milly Staples [MVP - Outlook]"