Memory error when closing Microsoft Outlook.

[Stew M]

"the instruction at 0x77555f4f referenced memory at 0x0000000c The memory
could not be read. Click on OK to terminate the programme"

---------------------------------------------
Happens on XP home and Professional
------------------------------------------------------------------------------------------------

Recently I have come accross about 6 computers with this same problem over
the last 3 weeks and are unable to fix it.

When you close Microsoft Outlook 2003 its hangs for about 5 seconds.
(Outlook closes but remains on the taskbar) Then you get the above memory
error.

It would seem that maybe something is stopping outlook from closing.
This is not the case, no extra add ons etc. removed Outlook, repaired but
still the same. no virus or malware on these computer. The computers are all
at different locations.

From what the customers say, it happened after some sort of Microsoft
update! what I do not know.

Can anyone please help?



Kind Regards



Stewart.

 

[Stew M]

Happes on Outlook 2003.

 

[Pat Willener]

Does it also happen if you start Outlook in Safe Mode (Start -> Run ->
outlook.exe /safe)?

Can you find anything in the Event Viewer that would indicate what
module causes the error?

 

[Milly Staples [MVP - Outlook]]

Bummer!

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
ALWAYS post your Outlook version.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, Stew M asked:

| Happes on Outlook 2003.

 

[Stew M]

Good point about safe mode, will try that on Moday.
I did look at the event viewer at the time and funny thing is their was
nothing about it!!


Kind Regards


Stew.