Menu commands appear differently on different computers

[CrazyChester]

I've created a Word 2003 template with a custom menu command that contains
styles (the STYLES menu), and it appears between the Edit and View commands.

I've tested it on three different systems, and it worked correctly. However,
when others install and open it, the menu items are inconsistent - some
people do not see the STYLES menu; others see the STYLES, but not the Edit
menu; and still others do not see either. (All correct styles appear in the
Style drop-down and right-pane list, so it's clear that part of the template
is functioning correctly.)

Any ideas about what could be causing the inconsistencies?

Thank you!

 

[Word Heretic]

G'day CrazyChester <[email protected]>,

Possibly because of previous rollouts, but the chances are the
affected users need to rename their Normal.dot and their Word data key
in the registry to restore the required functionality.

Steve Hudson - Word Heretic

steve from wordheretic.com (Email replies require payment)
Without prejudice


CrazyChester reckoned:

 

[CrazyChester]

Renaming the normal.dot had no impact. Where, in the registry, is the word
data key?

Any other suggestions - I can't find any difference between operating
systems, but the template works on some, but not on others.

thank you

 

[Charles Kenyon]

http://word.mvps.org/FAQs/Customization/DataKeySettings.htm
--
Charles Kenyon

Word New User FAQ & Web Directory: http://addbalance.com/word

Intermediate User's Guide to Microsoft Word (supplemented version of
Microsoft's Legal Users' Guide) http://addbalance.com/usersguide


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