Microsoft Word 2000 "The Folder" "isn't accessible. The folder may be located on an unavailable vol

[Richard Hein]

Running WinXP Pro, attaching to a shared drive on a Win '98 SE
computer. From Explorer I am able to create, delete, rename files.
From WordPad I'm able to create, save, save as files.
From Word 2000 and Excel '97 I am not always able to save files with
names I want, but I can do it with the machine-generated name (Feb
11). I am absolutely unable to do a Save As (I get the message that
the directory isn't accessible and that the folder may be located on
an unavailable volume or protected by a password.
It is available. I unshared, reshared, disconnected, remapped. I
shared (in turn) at the root level, My Documents level and at the Word
Files 2005 (as Word2005). I set up a username and password on the Win
'98 computer. I ran Scandisk, defragged the drive. Did a number of
other things. No go. I'm stumped. Any ideas?

Regards,

Richard Hein

 

[Beege]

Check in tools/options general tab - see default file location - maybe it
points to a non-existing folder or drive...

 

[Beege]

Sorry, should be tools/option file locations tab

 

[Richard Hein]

Sorry, should be tools/option file locations tab

It is looking at "My documents" which is set to the correct folder.

 

[Richard Hein]

It was caused by a MS Update. I got the following on the Win XP forum
and it fixed the problem:

Yes. Uninstall KB885250 security patch that was recently posted on
windowsupdate.com. If you can't remove this form Add/Remove programs,
download this patch and run it with the switch /uninstall. We have the
same problem today at our client.