missing font substitution

[John]

When trying to open a .pub I get a dialog saying Times New
Roman is missing and needs to be subbed? The other strange
thing is the sub it wants to use is unknown/unknown.. so I
click on the font substitution button to choose one and
it's sitting at Times New Roman/Times New Roman? However,
no fonts show up in the combobox by the use temp or
permanently button.

Basically, when I hit ok to load the file with an unknown
sub, it locks up, and I can't even choose a different font
in the substitution dialog. Why it thinks I do not have
Times New Roman is another issue, because I use it all the
time.

I don't get it.

-john

 

[°°MS-Publisher°°]

John how do you expect people to know what version of Publisher you are
having the issue with! <unbelievable>

I would say you have not installed the service packs for your version.
Go to the MS Office website and download and install the updates.

 

[John]

My bad. Pub 2002, and I put SP3 on yesterday.

 

[Mary Sauer]

Could be this particular file is corrupt. Do you have this problem with other
publications? Other applications?
If you think the font is corrupt, install a new instance. Microsoft's Power Toy
TweakUI has a font folder repair utility, maybe it will fix the Times New Roman font.
http://www.microsoft.com/windowsxp/downloads/powertoys/xppowertoys.mspx

 

[John]

The fonts seem to work fine elsewhere, even in publisher.
It just seems to be this file for some reason.

I was screwing aroun with Regmon.exe and noticed it makes
a reference to like HKLM/etc/fontsubstitutions/Tahoma is
not found a bunch of times when I try to load it as is and
it locks. I don't know if that has anything to do with
anything though, considering it's not saying there are any
substitutions in the dialog.

 

[John]

Also, convincing the boss to let me install such a program
is probably not going to happen.

 

[Mary Sauer]

Do a detect and repair under help. TNR is a core font and Tahoma is included in all
versions of Windows. In fact if the Tahoma font is missing you will not be able to
use the Clip Gallery properly. The font will be on the Publisher disk. You may have
problems with fonts too if you are using a manager, the association can be lost.
It could be the file is corrupt, try using "recover text from any file."

http://www.microsoft.com/typography/fonts/default.aspx