T
Thomas M.
XP SP2
Office 2003
We have a user who logs in with a domain account. He has Office icons on
his desktop. The other day another user logged into his computer using a
different domain account. When he logged in this morning all the Office
icons on his desktop were missing. Our first thought was that he
unknowingly did a workstation only login and got a different desktop, but we
have confirmed that did not happen. Our next thought was that when the
other user logged in to his machine a group policy got pushed down that
wiped out his icons, but after some checking we found that none of our group
policies would do that (at least, not directly--maybe indirectly via an
update that did not install correctly or something).
Could it just be a corrupt Windows profile? Is there anything else that
would explain why all his Office icons--and ONLY his Office icons--went
bye-bye?
Thanks for any information you can provide.
--Tom
Office 2003
We have a user who logs in with a domain account. He has Office icons on
his desktop. The other day another user logged into his computer using a
different domain account. When he logged in this morning all the Office
icons on his desktop were missing. Our first thought was that he
unknowingly did a workstation only login and got a different desktop, but we
have confirmed that did not happen. Our next thought was that when the
other user logged in to his machine a group policy got pushed down that
wiped out his icons, but after some checking we found that none of our group
policies would do that (at least, not directly--maybe indirectly via an
update that did not install correctly or something).
Could it just be a corrupt Windows profile? Is there anything else that
would explain why all his Office icons--and ONLY his Office icons--went
bye-bye?
Thanks for any information you can provide.
--Tom