My task Blank

[Dolfi Besari]

Hi all,

Recently I found that my task blank as below:
http://i51.photobucket.com/albums/f381/organisme/Kerjoan/PWA/mytask_blank.jpg

This only happen to me. I've tried to open it in other computer, uncchek all
add ons on my IE, restarting the browser but the problem still persists.

Any body know what it might be wrong?

Thanks before
Regards,
Esar

 

[Marc Soester [MVP]]

Hi Dolfi,

It looks like that the My Task Web Part was closed. You will nedd to add the
My Task Web Part to your site again. Under Site settings > edit site. You
will be able to add a web part called "My Task". That should resolve the
issue.

If you cant see the Site settings ( top right hand side of the screen,
appears as a tap), you will need to talk to your Administrator

Let me know if this resolved the issue
Thanks

 

[Dolfi Besari]

Hi Marc,

While I'm asking to my Administrator, let me describe it in more detail.

This happen only to my user account. The other users don't find this trouble
at all. Then I try to login to their pc and test opening my task. It is
still blank. If it is caused by Closed web part, the other user should
experience the same problem, right?

what do you think?

Thank before
Regards,
Dolfi

 

[Piet Remen]

Hello Dolfi. I have seen this behaviour a few times also and it was always
solved by ensuring the page is not cahced (press ctrl + F5 to get the latest
version of the page in your browser) or by removing and re-adding the active
x components on your machine as it seems you have attempted. When you do
this, ensure you have sufficient permission to do so. The following is a
quick step by step reference:

Remove and add active X components in Internet Explorer

Please note this procedure is to be applied to all project server client web
browsers with active X issues.
1. Open Internet Explorer. From the top right menu, select Tools>Manage
Add-ons>Enable or Disable Add-ons

2. Select ‘Downloaded ActiveX Controls (32-bit)’ from the Show dropdown
list. Click on both ‘PJ12enuC Class’ and click the delete button. Repeat the
same step for ‘PjAdoInfo4 Class’ and click ‘OK’ to close the dialogue box

3. Navigate to PWA ( http://SERVERNAME/PWA ) and click on the ‘Project
Centre’ link on the quick launch menu on the left side of the screen. This
will prompt you to re-install the Active X components. Click the prompted
link to do so. Please note you will require sufficient permissions to do
this.

4. Click Install for both prompts and this will install and complete the
active X component installation.

If this is still an issue, check you tools>internet options>Security
settings of your browser allow active x components to run. Last resort, try
logging onto someone else PC who can access my tasks and see what happens.
Hopefully this will get you up and running again.

Piet Remen

 

[Marc Soester [MVP]]

additionally to Piet's outstanding reply, I would still try to add the web
part. I agree with you that all should ahve the same issue, but it may helps
to add the my task web part the the site anyway.
hope this helps