My version of Office 2003 ?

[Gaëtan]

Hi. I have an Office 2003, standard edition, installed on a Win XP, sp2.
When windows update wants to install the security upgrade for Power
Point, Outlook and Word viewer, I get this message stating that it "
can't find the identification key for the product " on the pc !!! Is
this because of the version I had installed ? I got the CD, the key
srting, etc... I uninstalled and re-installed... same problem. All the
other upgrages went perfectly right. These are the only four ones not
installing. Howcome ?
thanks for your help.

 

[JoAnn Paules [MVP]]

Could you post the exact wording of the error message?

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JoAnn Paules
MVP Microsoft [Publisher]

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How to ask a question
http://support.microsoft.com/KB/555375

 

[Gaëtan]

JoAnn Paules [MVP] a écrit :

Could you post the exact wording of the error message?

Here it is ( translating from French ) « The expected version is
impossible to find in your system ».
And all I can do from there is to click « ok » to shut down the upgrade
installation program.
Since I bought this Office 2003 CD at the university, where I used to
teach before I retired , I remember paying half-price at the teachers
Univesity shop. Would, by any chance, this be a factor ?
Thanks again.

 

[Peter Foldes]

Gaëtan

Voir en bas


http://support.microsoft.com/kb/304498/fr

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

 

[Gaëtan]

Thanks JoAnn... I will go there and try to find a good solution.
Have a nice day.

 

[JoAnn Paules [MVP]]

Bon chance! ;-)

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375