need more answers to questions

[shellpines]

Generally speaking I think you give less free advice than any software mfg
that II have ever seen while charging more than any other for your product.
I have MS Office 2003 Pro and can't find out why Publish doesn't pick up my
digital camera. Do you think it is right for me to have to pay you to get an
answer to this?

----------------
This post is a suggestion for Microsoft, and Microsoft responds to the
suggestions with the most votes. To vote for this suggestion, click the "I
Agree" button in the message pane. If you do not see the button, follow this
link to open the suggestion in the Microsoft Web-based Newsreader and then
click "I Agree" in the message pane.

http://www.microsoft.com/office/com...3f-0853028be607&dg=microsoft.public.publisher

 

[Mary Sauer]

What do you mean, "Publish doesn't pick up my digital camera?" I can think of many
witty comebacks... Save your photos in a folder, insert into Publish(er).
Free advice...

 

[Rob Giordano \(Crash\)]

This is being asked in a free support group, where volunteer MVP's and
others dedicate their time for no pay to help people like you?

Pretty disingenious doncha think?

RTFM

 

[Ed Bennett]

Generally speaking I think you give less free advice than any
software mfg that II have ever seen while charging more than any
other for your product.

Yeah, because Microsoft Publisher costs sooooo much more than InDesign,
QuarkXPress, FrameMaker...
And Microsoft weren't the pioneers in making computing affordable for the
home instead of being only marketable to big business due to the high price
tag at all...

(BTW, that was sarcasm).

This forum is not directed directly at Microsoft. Even posts marked as a
suggestion are only likely to get reviewed if many people in these
newsgroups vote for them. You are primarily addressing a lot of volunteers
who read the newsgroups and provide free support. And so your comment could
be no more untrue.

Microsoft do not make a product named "Publish". Do you mean Publisher,
PictureIt Publishing, Home Publishing...?

I have MS Office 2003 Pro and can't find out
why Publish doesn't pick up my digital camera.

There could be any number of reasons for this. Most are less to do with
Publisher and more to do with your camera's driver software. I would
recommend, however, using the software that came with your camera to
transfer pictures to your computer, or the built-in wizard in Windows XP.
This allows you to save the photos on your hard drive, which you can then
import into Publisher. This is the generally-accepted ideal way to get your
materials into Publisher.

Do you think it is
right for me to have to pay you to get an answer to this?

Erm, aren't you getting an answer to this question without paying?

 

[Rob Giordano \(Crash\)]

I second that emotion

There's a technical term for people like you - "f**kwit".

1) MS Publisher costs £80. Adobe InDesign costs £800. If you think that
£80
is *MORE* than £800 then I suggest you go back to Year 1 and learn basic
maths. QuarkExpress costs £1200. If you think that £1200 is more than
£80,
then ditto.

2) MS does not offer any support for OEM versions. If Publisher came with
your computer then MS is within their rights to charge you as, if you'd
bothered to read the EULA, they offer not free support for OEM licences.
All
OEM support is the sole responsibility of the computer manufacturer.

3) Why should MS help you because you're too stupid to RTFM that was
supplied
with said camera?! I have never used my digital camera with Publisher.
Suggest you connect the camera and THEN* download the photos. Or is that
too
complicated for you?!

4) This isn't MS anyway. This is a peer-to-peer support group and you've
just
insulted all those who offer their support for no reward. If you ever come
back (which I know you won't because you think this is MS) I suggest you
apologise if you ever want anyone to assist you ever again.

I've not awarded a Moron of the Month Award in this group for a very long
time - but you are definitely the winner for August - CONGRATULATIONS!!!

 

[JoAnn Paules [MSFT MVP]]

Gee, you really need to stop holding yourself back. Come on, tell us how you
*really* feel.

 

[kjh]

http://tinyurl.com/az88m
Pay no attention to Evadne Cake.She gets her kicks treating others poorly
and laughing at their questions and misfortunes in these newsgroups.
"Rudeness is the weak man's imitation of strength."
IFC

 

[Jon]

http://tinyurl.com/az88m
Pay no attention to Evadne Cake.She gets her kicks treating others poorly
and laughing at their questions and misfortunes in these newsgroups.
"Rudeness is the weak man's imitation of strength."
IFC

 

[shellpines]

Sorry Rob I thought I was dealing with adults. Any child can call someone
names. First let me correct some of you MSN publisher comes with office 2003
Pro. I don't know where you priced it but here it is well over $200 (closer
to 300). Second of all when you go to insert a picture I can acquire my
scanner but not my digital camera. There is nothing wrong with the
installation of my digital camera which was installed prior to my installing
MSN Office (OH yes I forgot to put in the whole name) MSN Office 2003 Pro. I
notice that I was criticsed for saying publish instead of publisher. Of
course there is a lot of different ways I can do the same thing, but I am
funny that way I like things to work the way they were designed to do. I am
sorry I upset so many of you engineers that are giving of your time and
answer all questions even if you don't know the answers. So ladies and
gentlemen lets just drop it and I will figure it out without your experienced
help. Please no more name calling, I am probably better at that as well.

 

[JoAnn Paules [MSFT MVP]]

If you're going to get pedantic - It's Microsoft Office, not MSN Office.

Also, have you tried just importing your pictures into your system and then
inserting them into your document. Chances are you will want to do some sort
of photo-editing before you import them anyway. Use your photo editing
software to import the .jpg, tweak it, save it. Then open Publisher and
insert the finished result.

 

[Ed Bennett]

Sorry Rob I thought I was dealing with adults. Any child can call
someone names. First let me correct some of you MSN publisher comes
with office 2003 Pro.

There is no such product as MSN Publisher. MSN make Messenger, Hotmail,
Encarta. Microsoft makes pretty much everything else.

I don't know where you priced it but here it is
well over $200 (closer to 300).

But that is not the cost of PUBLISHER, that is the cost of OFFICE. There's
a difference.

Second of all when you go to insert a
picture I can acquire my scanner but not my digital camera. There is
nothing wrong with the installation of my digital camera which was
installed prior to my installing MSN Office (OH yes I forgot to put
in the whole name) MSN Office 2003 Pro.

Once again, it is not MSN Office. MS is a standard abbreviation of
Microsoft. MSN is not.

I notice that I was criticsed
for saying publish instead of publisher.

Yes, as "Publish" is ambiguous. More than three different programs have
"Publish" in the name. People come here using all three and claiming to
have Publisher.

Of course there is a lot of
different ways I can do the same thing,

Saving to a file and importing is NOT doing the same thing as importing
directly into your document. One leads to a FAR greater risk of file
corruption. Saving to a file from your specific camera software and
importing into Publisher does not.

but I am funny that way I
like things to work the way they were designed to do.

As we have no idea what the issue is, we have no idea whether Publisher is
behaving as it was designed.

I am sorry I
upset so many of you engineers that are giving of your time and
answer all questions even if you don't know the answers.

We aren't engineers. We're volunteers, and we don't appreciate being told
that we don't offer enough free support.
Perhaps if you dropped the hostile attitude and acted like you wanted to be
helped rather than just to sound off at Microsoft, the rest of the group
might be a little less hostile towards you.

We don't know what is causing your problem. My guess is that it is because
it is a camera acting as a mass storage device (external drive). This means
that there is no WIA driver for it, and so Publisher will not find it. Of
course, I'm just speculating.
However, if you would be prepared to accept our workaround fix as a better
solution (as it does not corrupt your documents), I would be most happy for
you. Scanning directly into Publisher can cause the same issue; I would
recommend using an image application to scan into, saving to a file on your
hard drive and importing that into Publisher. It avoids all kinds of
problems, and is regarded as best practise.

If you don't have an image editing app, you can use the free IrfanView from
www.irfanview.com to scan into.

 

[Ed Bennett]

Pay no attention to Evadne Cake.She gets her kicks treating others
poorly and laughing at their questions and misfortunes in these
newsgroups. "Rudeness is the weak man's imitation of strength."

I know of one person and one person only that frequents this newsgroup that
is more hostile and changes his/her username more often than Miss Cake.

 

[Jon]

http://tinyurl.com/az88m
Pay no attention to Evadne Cake.She gets her kicks treating others poorly
and laughing at their questions and misfortunes in these newsgroups.
"Rudeness is the weak man's imitation of strength."
IFC

 

[Jon]

It is Tick, just a different name.

I know of one person and one person only that frequents this newsgroup
that is more hostile and changes his/her username more often than Miss
Cake.

 

[Ed Bennett]

It is Tick, just a different name.

You think I am unaware of that?

 

[Rob Giordano \(Crash\)]

I don't see where I called you anything.

Sorry Rob I thought I was dealing with adults. Any child can call someone
names. First let me correct some of you MSN publisher comes with office
2003
Pro. I don't know where you priced it but here it is well over $200
(closer
to 300). Second of all when you go to insert a picture I can acquire my
scanner but not my digital camera. There is nothing wrong with the
installation of my digital camera which was installed prior to my
installing
MSN Office (OH yes I forgot to put in the whole name) MSN Office 2003 Pro.
I
notice that I was criticsed for saying publish instead of publisher. Of
course there is a lot of different ways I can do the same thing, but I am
funny that way I like things to work the way they were designed to do. I
am
sorry I upset so many of you engineers that are giving of your time and
answer all questions even if you don't know the answers. So ladies and
gentlemen lets just drop it and I will figure it out without your
experienced
help. Please no more name calling, I am probably better at that as well.