New Letter to Contact Templates

[Sam B]

In Outlook 2002, I'm trying to use the New Letter to
Contact feature, found under the Actions menu when you
have a contact selected. When I select this command it
brings up Word's Letter Wizard. After selecting a
template and clicking Finish, a standard document is made
with contact info on it, but the document does not have
any of the formatting or other text from the selected
template.

What am I doing wrong? I've tried using the built-in Word
merge and non-merge templates as well as my own custom
templates to no avail.

Thanks,

Sam

 

[Sam B]

Please disregard. I'm still not able to get my own
templates working correctly, but the built-in ones were
actually working okay. I just wasn't in Print Layout view.