no contacts in the "to" field

[techieguy]

I moved my pst file and everything "looks" good until I click on the 'to'
field, which shows no contacts. All my contacts are still available in the
contacts list, but nothing shows in the 'to' field. It's inconvenient and
frustrating. help!

Glen

 

[Ben M. Schorr - MVP]

Aloha techieguy,

Right-click the Contacts folder, go to Properties | Outlook Address Book
and check the box for "Show as Outlook Address Book."

-Ben-
Ben M. Schorr, MVP
Roland Schorr & Tower
http://www.rolandschorr.com
Microsoft OneNote FAQ: http://www.factplace.com/onenote.html

 

[techieguy]

That worked great, however, I now have a new problem ) When I click on the
'to' I now have to choose from my address book, contacts or contacts. Two
out of three are empty. How do I get rid of the extra entries?

 

[Brian Tillman]

That worked great, however, I now have a new problem ) When I click
on the 'to' I now have to choose from my address book, contacts or
contacts. Two out of three are empty. How do I get rid of the extra
entries?

Since you don't give your Outlook version (something you should always do
when asking a question), I'll assume Outlook 2002 or 2003.

In Outlook, click Tools>E_mail Accounts>View or change existing directories
or address books>Next. Select Outlook Address Book and click Change.
Remove the invalid references there.

 

[techieguy]

Excellent! Issue resloved, Thank you!

Since you don't give your Outlook version (something you should always do
when asking a question), I'll assume Outlook 2002 or 2003.

In Outlook, click Tools>E_mail Accounts>View or change existing directories
or address books>Next. Select Outlook Address Book and click Change.
Remove the invalid references there.