Nothing changed, but now can't send...?

[Kenneth]

Howdy,

I run OL2002 under XP SP3...

I had changed nothing in my Outlook settings, but when I
tried a Send/Receive, got an error telling me that "The
connection to the server was interrupted."

At that point, I thought it a problem at my ISP, but...

I then tried sending myself an email from my iPhone (which
uses precisely the same settings as does Outlook on my
laptop) and it sent properly.

Next, I deleted all the entries in my Outlook account
fields, and re-entered them, but the problem remained.

Finally, Under Email Accounts | Test Account Settings, I see
"Sending Test email Message is "In progress", and then it
fails with the error "The server was found, but there was
not response from the server."

Given that sending from my iPhone works, but my Outlook
fails, what would be appropriate next steps on this one?

Sincere thanks,

 

[VanguardLH]

I run OL2002 under XP SP3...

I had changed nothing in my Outlook settings, but when I
tried a Send/Receive, got an error telling me that "The
connection to the server was interrupted."

At that point, I thought it a problem at my ISP, but...

I then tried sending myself an email from my iPhone (which
uses precisely the same settings as does Outlook on my
laptop) and it sent properly.

Next, I deleted all the entries in my Outlook account
fields, and re-entered them, but the problem remained.

Finally, Under Email Accounts | Test Account Settings, I see
"Sending Test email Message is "In progress", and then it
fails with the error "The server was found, but there was
not response from the server."

Given that sending from my iPhone works, but my Outlook
fails, what would be appropriate ne

You didn't hear about Comcast getting hacked? Comcast is still trying
to fix all the problems. Their web site is back up but I don't about
e-mails. Their forums were inaccessible when I last tried.

http://blog.wired.com/27bstroke6/2008/05/comcast-hijacke.html
http://cyberinsecure.com/hacked-comcastnet-leaves-users-without-email-access/
http://www.dslreports.com/forum/r20555206-Comcast-hacked

Next time, rather than just say "your ISP" and make us guess who is
really ISP, just say who is your ISP.

 

[Kenneth]

You didn't hear about Comcast getting hacked? Comcast is still trying
to fix all the problems. Their web site is back up but I don't about
e-mails. Their forums were inaccessible when I last tried.

http://blog.wired.com/27bstroke6/2008/05/comcast-hijacke.html
http://cyberinsecure.com/hacked-comcastnet-leaves-users-without-email-access/
http://www.dslreports.com/forum/r20555206-Comcast-hacked

Next time, rather than just say "your ISP" and make us guess who is
really ISP, just say who is your ISP.

Howdy,

No, I had not heard anything at all...

Of course, I should have mentioned my ISP, but your probably
did not have to do too much "guessing" because it is in the
header of my original post.

All the best, and sincere thanks,

 

[VanguardLH]

Howdy,

No, I had not heard anything at all...

Of course, I should have mentioned my ISP, but your probably
did not have to do too much "guessing" because it is in the
header of my original post.

All the best, and sincere thanks,

For now, see if you can use the webmail interface to your account(s) to
see if that works. That would give some indication (but not positive
proof regarding the POP interface) that their e-mail service is back up.

You might also try disabling e-mail scanning in your anti-virus
software. However, usually the error reporting regards a timeout, not
that there was no response. No response means the other end won't
establish a session with your client. You could try to use telnet to
see if you can reach their mail host and establish a session. Run:

telnet <popservername> 110

It is unimportant what you do in the mail session (you'll probably just
want to enter 'quit' to exit telnet). The point is to see if you get
their welcome message showing that they accepted your connection.

 

[Kenneth]

For now, see if you can use the webmail interface to your account(s) to
see if that works. That would give some indication (but not positive
proof regarding the POP interface) that their e-mail service is back up.

You might also try disabling e-mail scanning in your anti-virus
software. However, usually the error reporting regards a timeout, not
that there was no response. No response means the other end won't
establish a session with your client. You could try to use telnet to
see if you can reach their mail host and establish a session. Run:

telnet <popservername> 110

It is unimportant what you do in the mail session (you'll probably just
want to enter 'quit' to exit telnet). The point is to see if you get
their welcome message showing that they accepted your connection.

Howdy,

I thank you for your suggestions, but...

After pulling out much of my hair, I contacted Comcast.

They explained that earlier, they had sent out an email
(which I never received) that detailed a necessary port
change.

'Gotta love those folks...

In any case, all is well (for now.)

All the best,